iScala Support consultant

Jade Global; Hyderabad, Pune District, Bengaluru; Sur place; INR 1 100 000 - 1 800 000; Plein temps

Résumé du poste

Jade Global is seeking a skilled techno-functional professional to support iScala Finance operations in Hyderabad. You will handle GL, AP, AR, fixed assets, and financial reporting while coordinating with finance stakeholders to analyze requirements and drive process improvements.

You will also perform SQL data tasks, data validation, and support interfaces, migrations, and ERP integrations in a global delivery setting. Shift timings include IST morning and afternoon rotations.

Qualifications

• Strong understanding of finance and accounting processes.
• ERP finance process expertise.
• Financial reporting and reconciliation knowledge.
• Understanding of procure-to-pay and order-to-cash cycles.

Responsabilités

• Provide L2/L3 techno-functional support for iScala Finance operations.
• Coordinate with business users for issue analysis and resolution.
• Participate in enhancement, automation, and optimization initiatives.
• Ensure timely resolution of incidents and service requests.
• Support ongoing system stabilization and operational excellence initiatives.

Connaissances

Finance processes

ERP finance

Financial reporting

Procure-to-Pay

O2C

Stakeholder mgmt

Outils

iScala ERP

SQL

Reporting tools

Data validation

Description du poste

Job DescriptionJob Description

Key Responsibilities

Functional Responsibilities

• Support and manage iScala Finance modules including:
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Fixed Assets
  • Cash & Bank Management
  • Financial Reporting
• Gather and analyze business requirements from finance stakeholders.
• Configure and support finance-related workflows and business processes.
• Support month-end and year-end financial closing activities.
• Work on issue resolution, process improvements, and system enhancements.

Technical Responsibilities

• Perform techno-functional analysis and troubleshooting.
• Support interfaces, integrations, and data validations.
• Work on:
  • SQL queries
  • Stored procedures
  • Data extraction and reporting
  • Batch jobs and reconciliation activities
• Coordinate with technical teams for customizations and enhancements.
• Support ERP data migration and validation activities.

Required Skills

Functional Skills

• Strong understanding of finance and accounting processes
• ERP finance process expertise
• Financial reporting and reconciliation knowledge
• Understanding of procurement-to-pay and order-to-cash cycles

Technical Skills

• iScala ERP support and customization
• SQL and database knowledge
• Reporting tools and data analysis
• Integration support and troubleshooting
• ERP data migration and validation

Preferred Experience

• Experience in managed services / AMS support environment
• Experience working with global customers
• Exposure to ERP integrations and automation initiatives
• Understanding of ITIL/support processes

Soft Skills

• Strong communication and stakeholder management
• Analytical and problem-solving mindset
• Ability to work independently in global delivery environments
• Ownership and proactive support attitude

Roles & Expectations

• Provide L2/L3 techno-functional support for iScala Finance operations.
• Coordinate with business users for issue analysis and resolution.
• Participate in enhancement, automation, and optimization initiatives.
• Ensure timely resolution of incidents and service requests.
• Support ongoing system stabilization and operational excellence initiatives.
• Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).