IP TEC Engineer

Nokia; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nokia in India is seeking an IP Technical Expert Center Engineer to troubleshoot complex IP network issues, diagnose hardware and software challenges, and provide solutions for customer problems.

You will collaborate with cross-functional teams to lead deployments, drive root cause analysis, and contribute to product enhancements while mentoring peers and ensuring production networks run with high reliability.

Qualifications

• Bachelor's degree in engineering required.
• 5-10 years of relevant experience expected.
• Provide technical input for deployments and releases.

Responsibilities

• Troubleshoot complex IP network issues across production environments.
• Collaborate with cross-functional teams to lead deployments and improvements.
• Mentor and train junior support teams and ensure high-quality standards.

Skills

IP Networking

Network Troubleshooting

Root Cause Analysis

Deployments

Education

Bachelor's degree in engineering

Job description

As an IP Technical Expert Center Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices.

You have:

• Bachelor's degree in engineering with 5-10 years of relevant experience.
• Provides technical requirement inputs based on customers’ deployment experience.
• Inputs to develop SW/HW build-controlled production releases.
• Creation and release of hardware/software documentation and customer notifications.

It would be nice if you also had:

• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams.
• Familiarity with the care process (especially emergency case handling), contributing when needed to the fastest problem restoration.
• Experience with access network nodes, involving the integration of theory and principles with organisational practices and precedents.
• Advanced network and node-level troubleshooting skills for IP routers/networks and in-depth knowledge.