Investigation Specialist, Business Compliance

Amazon Inc.; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading e-commerce company is seeking an Investigation Specialist to join their Business Compliance team in Bengaluru. This role involves conducting audits, identifying process risks, and providing insights to enhance compliance across business functions. The ideal candidate will be a proactive problem solver with strong communication skills and the ability to thrive in a fast-paced, data-driven environment. The position requires a Bachelor's degree and 1+ years of relevant experience.

Qualifications

• 1+ years of data-driven business operations processes experience.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.
• Proven experience of root cause analysis and problem solving.

Responsibilities

• Conduct regular seller audits across business functions.
• Dive deep on a regular basis to uncover new risks.
• Leverage appropriate tools to present detailed reports.
• Meet assigned productivity and quality targets.
• Provide ideas for process improvements.
• Educate stakeholders to ensure compliance.

Skills

Data-driven operational experience

Problem solving

Communication skills

Root cause analysis

Fluency in English

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Investigation Specialist, Business Compliance

Join to apply for the Investigation Specialist, Business Compliance role at Amazon

Investigation Specialist, Business Compliance

Join to apply for the Investigation Specialist, Business Compliance role at Amazon

Description

The Business Compliance team is looking for motivated self-starters who can work in a fast paced, data-driven environment. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance in Seller teams.

Description

The Business Compliance team is looking for motivated self-starters who can work in a fast paced, data-driven environment. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance in Seller teams.

As an Investigation Specialist in the Business Compliance team, you will be responsible for conducting regular quality audits & investigations on the processes deployed across business functions and ensure compliance to the same. You will need to proactively identify process risks. This role is critical to Amazon’s culture & code of business conduct principles and is a great opportunity to be part of the team solving ambiguous, challenging problems.

The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and identify opportunity to automate them, and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role does not require any travel.

Role And Responsibilities

• Conduct regular seller audits across business functions (voice / calling operations & documentation are a large part of this) to identify malpractice around launch/post launch of sellers, selections and other business inputs by internal employees or 3rd party partners.
• Dive deep on regular basis to uncover new risks, re-prioritize existing risks, and assist with investigation and root cause resolution.
• Leverage appropriate tools and applications to dive deep into data and present detailed reports.
• Meet assigned productivity and quality targets.
• Provide ideas for process improvements to enhance process efficiency, quality and seller/customer experience.
• Educate internal and external stakeholders to ensure compliance on our projects and processes.
• Collaborate with internal teams/stakeholders to develop product/process solutions for business.
  
  

Basic Qualifications

• 1+ years of data-driven business operations processes experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel
• Proven experience of root cause analysis and problem solving.
  
  

Preferred Qualifications

• Knowledge of consumer product compliance processes and regulations
• Experience in regulatory compliance management with government agencies
• Speak & Converse in atleast 1 other native language apart from English
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Karnataka - B56

Job ID: A3044271

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Management, and Product Management

• Industries

  Software Development

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