International Voice Process Executive

Gurpreet Kaur; Dadri; On-site; INR 391,000 - 446,000; Full time

Benefits offered by this job

Performance-based incentives

Office in Noida

Job summary

US Pharmacy in Noida, Uttar Pradesh, is seeking an International Voice Process Executive for full-time night shifts (7:00 PM to 4:00 AM). The role involves handling customer calls in English, providing information per procedures, and maintaining records.

Freshers and experienced candidates may apply. Monthly salary ranges from 35,000 to 40,000 with performance-based incentives; joining is immediate. Office location: Noida.

Qualifications

• Excellent spoken English is mandatory.
• Good listening, communication and customer-handling skills.
• Basic computer knowledge.
• Freshers and experienced candidates may apply, subject to process requirements.
• Must be comfortable working the 7 PM-4 AM shift from the Noida office.

Responsibilities

• Handle customer calls professionally in English.
• Understand customer queries and provide accurate information according to company procedures.
• Maintain customer records and update information in the system.
• Follow call quality standards and meet performance targets.
• Communicate politely and professionally with customers.

Skills

Excellent spoken English

Good listening

Customer-handling

Basic computer knowledge

Job description

Job Title: International Voice Process Executive

Company: US Pharmacy
Location: Noida, Uttar Pradesh
Job Type: Full-time, Work from Office
Shift Timing: 7:00 PM to 4:00 AM
Salary: 35,000 - 40,000 per month + performance-based incentives
Joining: Immediate joiners preferred
Openings: 20+

Role & responsibilities

• Handle customer calls professionally in English.
• Understand customer queries and provide accurate information according to company procedures.
• Maintain customer records and update information in the system.
• Follow call quality standards and meet performance targets.
• Communicate politely and professionally with customers.

Preferred candidate profile

• Excellent spoken English is mandatory.
• Good listening, communication and customer-handling skills.
• Basic computer knowledge.
• Freshers and experienced candidates may apply, subject to process requirements.
• Must be comfortable working the 7 PM4 AM shift from the Noida office.

Perks and benefits

• Monthly salary: 35,000 - 40,000, as per the applicable salary structure.
• Additional performance-based incentives.
• Other facilities and benefits will be discussed during the interview.

Cab Facility: Not provided. Candidates must arrange their own transportation for the 7:00 PM to 4:00 AM night shift.