International Voice Process Executive | Massive Requirement |

Circle Consulting; Bengaluru; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

UK & US shift

Location in Bangalore

Up to 4.5 LPA salary

Cab facility up to 25 kms

Fast-track career growth

Supportive work environment

Job summary

Circle Consulting is hiring Customer Support Associates for Bangalore to handle US & UK processes. Excellent English communication is required, and night shifts are expected. Freshers welcome with 1 year of experience acceptable.

The role focuses on delivering timely resolutions, maintaining records, and ensuring customer satisfaction. UK/US shifts and Bangalore location are provided along with growth opportunities.

Qualifications

• Excellent spoken and written English skills are mandatory.
• Freshers or candidates with 1 year of experience can apply.
• Comfortable working in night shifts.
• Strong communication and active listening abilities.

Responsibilities

• Handle inbound calls/chats related to product or service.
• Understand customer requirements and provide prompt solutions.
• Deliver professional customer service with empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by following quality standards.
• Coordinate with internal teams to resolve issues.

Skills

Communication skills

Night shift

Active listening

English proficiency

Education

Graduate or Undergraduate (12th pass)

Tools

Basic computer knowledge

Job description

We are hiring - Customer Support Associates in HUGE NUMBERS for SEVERAL TOP MNC BPOs in Bangalore.

Work Location: Bangalore

Immediate Joiners Only

About the Role:

Hiring Customer Support Associates for a US & UK process. We are looking for candidates with excellent communication skills both written & spoken who can confidently interact with customers and provide timely and effective resolutions.

Key Responsibilities

• Handle Inbound calls/chats related to product or service
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by following quality standards
• Coordinate with internal teams for issue resolution when required

Requirements

• Freshers and candidates with a minimum of 1 year of experience can apply
• Any Graduate or Undergraduate (12th pass)
• Excellent spoken & written English skills are mandatory
• Comfortable working in night shifts
• Strong communication and active listening skills
• Basic computer knowledge required
• Immediate joiners preferred

What We Offer

• UK & US Shift
• Location - Bangalore
• Salary - Up to 4.5 LPA
• Cab Facility up to 25 kms from the work location
• Fast-track career growth opportunities
• Supportive and collaborative work environment