International Telecom Premium - voice process Tech Mahindra

Success Stories Org; Dadri, Greater Noida; On-site; INR 279,000 - 391,000; Full time

Benefits offered by this job

Cab facility

5 days work week

Rotational shifts

Job summary

Tech Mahindra in Noida is seeking candidates for a customer service role focusing on upselling within Verizon Voice processes. The position requires experience and UG/graduate qualifications, with shifts and rotational weekoffs.

Employees are offered 5 days of work with cab facility and performance-based incentives. Rounds include HR (virtual), Manager (virtual), and SHL assessment (walk-in).

Qualifications

• Experience in customer service roles with upselling exposure.
• Strong communication skills suited for voice processes.

Responsibilities

• Handle customer queries and upsell relevant products/services.
• Maintain call quality and customer satisfaction metrics.

Skills

Customer service

Upselling

Communication

Education

UG & Graduates

Job description

Tech Mahindra

Customer service+ upselling

Process: Verizon Voice

Location: Noida

Only for experience candidates

Eligibility: UG & Graduates

Communication: B2H level required

Work Details:

• 5 Days Working (Rotational Shifts & Week Offs)
• Both Side Cab Provided

Salary Structure:

• 6-11 months: 25k in hand ( After Training 28k)With PLI
• 12 - 17 months: 28,000 in hand (After training: 31,000 in hand)PLI 3K
• 18+ months: 31,000 in hand (After training 35,000 in hand) PLI- 3K
• Upto 50k-60k Incentives

Rounds:

• HR round - virtual
• Managers round - Virtual
• SHL Assessment -walkin