International Sales Team Leader

SHARDA CONSULTANCY SERVICES; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES is seeking an experienced International Sales Team Leader in Uttar Pradesh to drive international sales performance and lead a team of sales professionals in the BPO sector. The role focuses on achieving targets, developing strategies, and ensuring customer satisfaction.

The ideal candidate will possess strong leadership, communication, and CRM analytics skills, and be adept at guiding a high-performing team in a fast-paced environment.

Qualifications

• Experience in international sales, preferably in a BPO environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in using CRM software and sales analytics tools.

Responsibilities

• Lead and manage a team of sales professionals, providing guidance and support to achieve sales targets.
• Develop and implement effective sales strategies to enhance international sales performance.
• Monitor team performance and provide regular feedback to ensure continuous improvement.
• Foster a positive team environment that encourages collaboration and high performance.
• Handle escalated customer inquiries and resolve issues to maintain high levels of customer satisfaction.
• Conduct training sessions for team members to enhance their skills and knowledge in international sales.
• Analyze sales data and prepare reports to track performance and identify areas for improvement.

Skills

International sales

Leadership

Communication

Time management

CRM proficiency

Tools

CRM software

Sales analytics tools

Job description

We are seeking an experienced International Sales Team Leader to join our dynamic team in Uttar Pradesh. The ideal candidate will have a strong background in international sales and experience in managing teams within the BPO sector. As a Team Leader, you will be responsible for driving sales performance, ensuring customer satisfaction, and leading a team of sales representatives in the international voice process.

Key Responsibilities

• Lead and manage a team of sales professionals, providing guidance and support to achieve sales targets.
• Develop and implement effective sales strategies to enhance international sales performance.
• Monitor team performance and provide regular feedback to ensure continuous improvement.
• Foster a positive team environment that encourages collaboration and high performance.
• Handle escalated customer inquiries and resolve issues to maintain high levels of customer satisfaction.
• Conduct training sessions for team members to enhance their skills and knowledge in international sales.
• Analyze sales data and prepare reports to track performance and identify areas for improvement.

Required Skills

• Proven experience in international sales, preferably in a BPO environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in using CRM software and sales analytics tools.

If you are a motivated individual with a passion for sales and team leadership, we encourage you to apply for this exciting opportunity.