International Sales Executive

Madhu Instruments Pvt Ltd; Delhi; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Madhu Instruments Pvt Ltd in Delhi seeks a proactive export sales professional to identify selling opportunities, nurture international client relationships, and coordinate orders from inquiry to dispatch.

You will work with dealers and internal teams, prepare product presentations, participate in exhibitions, manage CRM records, and help control logistics and freight costs while delivering high-quality service. Excellent English communication is essential.

Qualifications

• Must have experience handling international customers.
• Knowledge of export shipment documents and CRM usage.
• Proficient in Excel and PowerPoint; strong MS Office skills.

Responsibilities

• Identify selling opportunities and evaluate customer needs.
• Maintain relationships with clients and provide timely, accurate information and solutions.
• Handle receipt, review and on-time dispatch of orders to customers.
• Coordinate with dealers to motivate sales and address problems.
• Maintain service standards and prepare product presentations.
• Represent the company at exhibitions and conferences.
• Prepare reports by collecting and summarizing information.
• Maintain records of sales and customers.
• Collaborate with other departments to achieve goals.

Skills

International customers

Export documents

Advanced Excel

Export sales cycle

CRM systems

Stakeholder relations

Proactive attitude

Communication skills

Team player

English proficiency

Education

Graduate or postgraduate

Tools

MS Office

Job description

1. Conduct market research to identify selling possibilities and evaluate customer needs .

2. Maintain relationships with clients by providing solution to their queries, giving them correct information, recommending profit improvements.

3. Handle receipt, review and on time dispatch of orders to customers

4. Coordination with dealers to motivate them to increase their sales & understand their problems.

5. Maintain quality service by establishing and enforcing organization standards.

6. Prepare and deliver appropriate presentations on products to the clients.

7. Participate on behalf of the company in exhibitions and conferences.

8. Prepares reports by collecting, analyzing, and summarizing information.

10. Maintaining records of sales and customers.

11. To ensure proper control of logistics costs, inventory costs and freight costs as per budget.

12. Negotiate/close deals with clients.

13. Collaborate with other department teams to achieve individual and organizational goals.

Requirements:

• Vast experience of handling international customers
• Knowledge of required export shipment documents
• Hands on experience on advanced Excel
• Knowledge of export sales Cycle and its basic requirements
• Knowledge of CRM systems usage
• Ability to build relationships with key stakeholders.
• Self-motivated and a proactive attitude
• Excellent communication skills, cross functional experience and strong interpersonal skills
• Team Player with positive attitude ready to work in a fast-paced environment
• Proficient in English language-speaking, writing & reading

Qualifications

Graduate/Post Graduate (Preferably with a management degree)

Key Capabilities and Competencies:

2. Goal focused

3. Effective leadership and team management skills

4. Proficient in MS office with excellent Excel and Ppt skills

5. Adaptive to technology updates, using CRMs, etc