International Process (BPO)

N.r. Manpower Solution; Jaipur; On-site; INR 301,000 - 402,000; Full time

Job summary

N.R. Manpower Solution in Jaipur is seeking a Customer Support Representative (International) to handle customer interactions through Voice and Chat support and resolve queries professionally.

You will maintain service quality, document interactions accurately, and work in a full-time, office-based role with night shifts. Freshers and experienced candidates with excellent English communication and a customer-centric mindset are encouraged to apply.

Qualifications

• Graduates or undergraduates may apply.
• Freshers and experienced candidates both eligible.

Responsibilities

• Handle customer interactions through Voice and Chat support
• Resolve customer queries efficiently and professionally
• Maintain quality, productivity, and customer satisfaction standards
• Document customer interactions accurately

Skills

English communication

Technical aptitude

Customer-centric

Education

Graduate or Undergraduate

Job description

Job Title: Customer Support Representative (International)

Location: Jaipur

Shift: Majorly Night Shifts

Employment Type: Full-Time | Work From Office

Key Responsibilities

• Handle customer interactions through Voice and Chat support
• Resolve customer queries efficiently and professionally
• Maintain quality, productivity, and customer satisfaction standards
• Document customer interactions accurately

Eligibility Criteria

• Education: Graduates & Undergraduates can apply
• Experience: Freshers & Experienced both eligible

Skills Required

• Excellent English communication skills
• Technical aptitude
• Customer-centric approach

Salary Structure

27k CTC to 36k CTC (Depend on your communication and your experience)

Work Schedule & Benefits

• 5 days working
• Majorly night shifts (rotational) & 2 week offs
• 9 to 10 hours/day including 1 hour break
• Cab facility for eligible night shifts only
• No leaves allowed during first 3 months (except weekly offs)

Relocation Benefits (For Outstation Candidates Only)

• 10 Days Free Stay (Dual Occupancy)
• One-way Bus/Train/Flight Ticket
• Relocation Bonus up to 10,000

NOTE:- Need Excellent (Fluent) Communication in English