Internal Communication Specialist

Zensciences; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Zensciences is seeking an Internal Communications Specialist to strategize, plan, create, and execute employer brand initiatives that keep employees informed, engaged, and aligned with the organization’s strategy, culture, and priorities.

You will partner with leadership, HR, and Global Comms to translate complex information into clear internal narratives, manage channels like email, intranet, collaboration tools, and track engagement metrics to improve outcomes.

Qualifications

• Excellent written and verbal communication skills.
• Ability to simplify complex information for diverse audiences.
• Strong storytelling and editing capabilities.

Responsibilities

• Develop and execute internal communications strategy aligned with business goals.
• Create content for emails, newsletters, intranet articles, and leadership messages.
• Collaborate with leadership, HR, and Global Comms to deliver cohesive messaging.
• Manage internal channels (email, intranet, Teams/Slack, digital noticeboards) and track engagement metrics.

Skills

Written communication

Verbal communication

Storytelling

Editing

Stakeholder management

Cross-functional collaboration

Project management

Tools

Intranet

SharePoint

Teams

Slack

PowerPoint

Canva

Job description

The Internal Communications Specialist is responsible for strategizing, planning, creating, and executing employer brand initiatives that keep employees informed, engaged, and aligned with the organization’s strategy, culture, and priorities. The role works closely with leadership, HR, business and Global Comms teams to translate complex information into clear, compelling internal narratives.

Key Responsibilities

Internal Communication Strategy

• Support the development and execution of the internal communications strategy aligned with business goals.
• Plan communication calendars for leadership updates, organizational announcements, and key initiatives.
• Ensure consistency of messaging, tone, and voice across all internal channels.

Content Creation & Storytelling

• Create high-quality content including emails, newsletters, intranet articles, leadership messages, FAQs, and presentations.
• Translate business updates, change initiatives, and leadership priorities into clear, employee-friendly communication.
• Edit and proofread content to ensure clarity, accuracy, and brand alignment.

Leadership & Stakeholder Communication

• Partner with senior leaders and HR to craft leadership messages, town halls, and internal campaigns.
• Act as a trusted advisor to stakeholders on effective internal communication approaches.
• Coordinate inputs from multiple teams/partners and synthesize them into cohesive messaging.

Channels & Engagement

• Manage and optimize internal communication channels such as email, intranet, collaboration tools (Teams/Slack), and digital noticeboards.
• Track engagement metrics (open rates, feedback, participation) and recommend improvements.
• Support employee engagement initiatives and internal campaigns

Skills

• Strong written and verbal communication skills.
• Excellent storytelling and editing capabilities.
• Ability to simplify complex information for diverse employee audiences.
• Strong stakeholder and vendor management.
• Global team & cross-functional collaboration.
• Basic understanding of engagement metrics and communication effectiveness
• Project management and employee engagement

Tools & Capabilities

• Experience with intranet platforms, email tools, and collaboration platforms (e.g., SharePoint, Teams, Slack).
• Working knowledge of PowerPoint and basic design tools (Canva, Adobe, etc.) is a plus.