Intern – User Experience

Jobtailor; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Jobtailor seeks a research-focused contributor to collaborate with engineers, scientists, product managers and sales professionals in a startup setting. You will conduct qualitative studies, map user journeys, and craft narratives about users’ needs and motivations to guide design decisions.

The role requires pursuing a Masters or PhD in HCI or related fields, and demonstrated experience with qualitative methods, storytelling, and design tools such as Figma, Airtable and Galileo.

Qualifications

• Currently pursuing Masters or PhD in Human-Computer Interaction, Cognitive Psychology, Anthropology, Social or Behavioral Sciences, or a related field.
• Familiarity with qualitative research methods and demonstrable experience conducting research projects.
• Storytelling and convincing communication to make insights clear.
• Comfort with design tools such as Figma, Lovable, UIzard, Airtable and Galileo.
• Experience in a startup environment and expertise in incentive development.
• Quantitative research methods including surveys and statistical analysis.

Responsibilities

• Work collaboratively within a small team of engineers, scientists, product managers and sales professionals.
• Conduct foundational and evaluative research to glean concrete, valuable insights.
• Develop highly detailed maps of user journeys and their interactions.
• Craft compelling narratives about users’ needs, attitudes, aspirations, and motivations.

Skills

Qualitative research

User journey mapping

Storytelling

Stakeholder communication

Research synthesis

Education

Masters/PhD in HCI or related field

Tools

Figma

Lovable

UIzard

Airtable

Galileo

Job description

• Work collaboratively within a small team of engineers, scientists, product managers and sales professionals.
• Conduct foundational and evaluative research to glean insights that are concrete and valuable.
• Develop highly detailed maps of user journeys and their interactions.
• Craft compelling narratives about our users’ needs, attitudes, aspirations, expectations, obstacles, and motivations.

Requirements

• Currently pursuing a Masters or PhD in Human-Computer Interaction, Cognitive Psychology, Anthropology, Social or Behavioral Sciences, or a related field
• Familiarity with qualitative research methods and demonstrable experience conducting research projects
• A knack for getting to the heart of the matter, telling stories and being convincing—making the opaque feel obvious in hindsight
• Comfort with design tools such as Figma, Lovable, UIzard, Airtable and Galileo
• Experience in a startup environment
• Expertise in incentive development
• Expertise in qualitative research methods and frameworks, such as in-depth interviews, journey mapping, card sorting, or usability studies
• Familiarity with quantitative research methods, including surveys and statistical analysis.

Core Competencies

Demonstrates expertise in qualitative research methods and frameworks, including in-depth interviews and journey mapping, while effectively communicating user insights and narratives. Proficient in utilizing design tools to create detailed user journey maps and conduct impactful research in a collaborative environment.

Highest-signal resume keywords

• Qualitative Research Methods
• User Journey Mapping
• Figma
• In-Depth Interviews
• Startup Environment Experience

Hard Skills

• Qualitative Research
• Journey Mapping
• Card Sorting
• Usability Studies
• Statistical Analysis

Soft Skills

• Storytelling
• Collaboration
• Convincing Communication

Industry Keywords

• Human-Computer Interaction
• Cognitive Psychology
• Social Sciences
• Behavioral Sciences
• Incentive Development

Tools & Technologies

• Figma
• Lovable
• UIzard
• Airtable
• Galileo