Intern – Customer Engagement and Experience | Ahmedabad

HCP Wellness; Ahmedabad District; On-site; INR 89,000 - 167,000; Full time

Benefits offered by this job

Team Outings

Cafeteria

Soft Skill Training

Job Training

Health Insurance

Office cab/shuttle

Job summary

A leading cosmetics and FMCG manufacturer in Ahmedabad is seeking interns for customer engagement and client experience management. This role is ideal for fresh graduates, allowing them to gain hands-on experience in client handling, customer support, and operations coordination. Responsibilities include supporting customer engagement initiatives, maintaining records, and assisting with B2B communications. Candidates should possess good English communication and teamwork skills. Preferred candidates have basic knowledge of Excel. The internship is a full-time opportunity.

Qualifications

• Students or fresh graduates in relevant fields.
• Basic knowledge of Excel and documentation preferred.
• Interest in client servicing and customer engagement.
• Strong English communication, coordination skills, teamwork, and interest in client servicing.

Responsibilities

• Support customer engagement initiatives and enhance client experience.
• Assist in order processing and B2B communication.
• Maintain data management and records.
• Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams.
• Assist in Telecalling, Customer Care, and Client follow-up.

Skills

English Communication

Coordination Skills

Teamwork

Client Servicing

Customer Engagement

B2B Operations

Education

BBA

BCom

BA

BSc

BCA

MBA (Pursuing)

MCom

MSc

Tools

Excel

MIS

Job description

# Intern – Customer Engagement and Experience | Ahmedabad# Intern – Customer Engagement and Experience | Ahmedabad####is a leading Cosmetics Manufacturing, Pharma Manufacturing, and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing, and Private Label Manufacturing for Indian brands, exporters, and multinational companies across Skincare, Personal Care, and Oral Care categories.We are looking for Interns to assist in Customer Engagement, Client Experience Management, and B2B Client Servicing for multiple Manufacturing Accounts. This role is ideal for fresh graduates and students seeking hands-on experience in Client Handling, Customer Support, and Operations Coordination.**Roles & Responsibilities** • Support Customer Engagement initiatives and enhance Client Experience • Assist in Client Coordination, Customer Support, Order Processing, and B2B Communication • Maintain MIS, Excel Sheets, Data Management, and Back Office Records • Track Packaging Material, Client-owned Materials, and assist in Client Documentation • Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams • Assist in Telecalling, Customer Care, and Client Follow-up • Support B2B Client Coordination, Operations Support, and Customer Relationship Management**Eligibility & Internship Profile** • Students or fresh graduates – BBA, BCom, BA, BSc, BCA, MBA (Pursuing), MCom, MSc • Freshers and Interns can apply • Basic knowledge of Excel, MIS, and Documentation preferred • Strong English Communication, Coordination Skills, Teamwork, and interest in Client Servicing, Customer Engagement, and B2B Operations • Exposure to Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia, or Merchant Handling is an added advantage**Job Location** Ahmedabad (Only Ahmedabad based candidates should apply)**Job Location :** Sindhu Bhavan, Ahmedabad---##### **On Call Assistance:**HCP HR Talent Acquisition---##### **Email**[e-mail] [e-mail] [e-mail]---##### **Job Type:**Full-time---##### **Perks:*** Team Outings* Cafeteria* Soft Skill Training* Job Training* Health Insurance* Office cab/shuttle