Customer Operations Intern – Ahmedabad, Gujarat, India

HCP Wellness; Bhadaj; On-site; INR 89,000 - 167,000; Full time

Benefits offered by this job

Team Outings

Cafeteria

Soft Skill Training

Job Training

Health Insurance

Office cab/shuttle

Job summary

A leading cosmetics and pharma manufacturer in Ahmedabad seeks Customer Operations Interns for hands-on exposure in client handling and customer support. This internship is suitable for fresh graduates and students interested in manufacturing operations and client servicing. Candidates should possess strong communication skills and exhibit teamwork. The role offers a full-time position with benefits including team outings and job training.

Qualifications

• Students or fresh graduates are welcome to apply.
• Basic knowledge of Excel, MIS, and Documentation preferred.
• Exposure to Cosmetics Industry or FMCG Manufacturing is a plus.
• Strong English Communication, Teamwork, Coordination Skills and interest in Client Servicing, Customer Operations and Market Trends
• Exposure to Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage

Responsibilities

• Support Customer Operations and Client Handling.
• Assist in Customer Support and Client Servicing.
• Maintain MIS, Excel Sheets, and Data Management.
• Assist in Order Processing and Production Planning.
• Coordinate with Factory Teams and Dispatch Teams.
• Coordinate with Manufacturing Operations, Factory Teams, Stores and Dispatch Teams
• Assist in Telecalling, Customer Care and Client Escalation Handling

Skills

Strong English Communication

Teamwork

Coordination Skills

English communication

Teamwork

Coordination

Education

BBA

BCom

BA

BSc

BCA

MBA (Pursuing)

MCom

MSc

Tools

Excel

Job description

# Customer Operations Intern – Ahmedabad, Gujarat, India# Customer Operations Intern – Ahmedabad, Gujarat, India####is a leading Cosmetics Manufacturing, Pharma Manufacturing and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing and Private Label Manufacturing for Indian brands, exporters and multinational companies across Skincare, Personal Care and Oral Care categories.We are looking for Customer Operations Interns who want hands-on exposure in Client Handling, Customer Support, Order Processing, B2B Client Coordination, and Back Office Operations. This internship is ideal for fresh graduates and students seeking experience in Manufacturing Operations and Client Servicing.**Roles & Responsibilities** • Support Customer Operations and Client Handling for assigned Manufacturing Accounts • Assist in Customer Support, Client Servicing and Client Follow-up • Maintain MIS, Excel Sheets, Data Management and Back Office Records • Assist in Order Processing, Order Management, Production Planning and Dispatch Coordination • Track Packaging Material, Client-owned Materials, and ensure proper Documentation • Coordinate with Manufacturing Operations, Factory Teams, Stores and Dispatch Teams • Assist in Telecalling, Customer Care and Client Escalation Handling**Eligibility & Internship Profile** • Students or fresh graduates – BBA, BCom, BA, BSc, BCA, MBA (Pursuing), MCom, MSc • Freshers and Interns can apply • Basic knowledge of Excel, MIS and Documentation preferred • Strong English Communication, Teamwork, Coordination Skills and interest in Client Servicing, Customer Operations and Market Trends • Exposure to Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage**Job Location** Ahmedabad (Only Ahmedabad based candidates should apply)**Job Location :** Sindhu Bhavan, Ahmedabad---##### **On Call Assistance:**HCP HR Talent Acquisition---##### **Email**[e-mail] [e-mail] [e-mail]---##### **Job Type:**Full-time---##### **Perks:*** Team Outings* Cafeteria* Soft Skill Training* Job Training* Health Insurance* Office cab/shuttle