Insurer Relations Manager

UMBO IDTech Pvt. ltd; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Riskcovry is seeking a role focused on custodian relationships with insurers, translating partner requirements into customized product propositions while ensuring flawless service delivery and strict regulatory compliance.

The candidate will manage end-to-end product coordination, from design to renewals and claims, and will analyze market opportunities to expand client portfolios. A background in Bancassurance or affinity partnerships is valued.

Qualifications

• Deep understanding of underwriting principles, policy structures, and claims processes across Life, Health, or General Insurance.
• Proven ability to negotiate commercial terms, SLAs, and product features with senior stakeholders at insurance companies.
• Strong data-driven mindset to analyze risk, evaluate product performance, and identify market opportunities.
• Exceptional verbal and written communication to explain complex insurance concepts to partners and sales teams.

Responsibilities

• Collaborate with insurers to design and customize life, health, and general insurance products for Riskcovry’s distribution partners.
• Conduct risk analyses and market benchmarking to recommend optimal insurance solutions for client portfolios.
• Identify opportunities to upsell or cross-sell higher-value insurance products to existing portfolios.
• Serve as the single point of contact (SPOC) for insurer relationships and coordination with internal teams.
• Oversee end-to-end lifecycle of products, including renewals and claims settlement, with real-time reporting on performance.
• Ensure all product structuring, communication, and distribution activities comply with IRDAI and internal policies.

Skills

Insurance domain expertise

Negotiation & influence

Analytical thinking

Communication

Education

Bachelor’s degree in Business/Finance/Insurance

MBA or PGDM (preferred)

Job description

Insurance is one of the largest financial products in the world, yet it remains one of the hardest to distribute digitally. We’re changing that!

Riskcovry is an AI-first insurtech infrastructure platform that enables banks, lenders, fintechs, telecom companies, and digital platforms to embed insurance directly into their products and customer journeys.

Our API-first platform powers the full lifecycle of digital insurance distribution — from product configuration and policy issuance to commissions, claims, and reporting. This allows enterprises to launch and scale insurance programs quickly without building complex insurance infrastructure or managing multiple insurer integrations.

Today, businesses use Riskcovry to embed protection products like credit life, motor, device protection, and microinsurance into lending, payments, mobility, and digital ecosystems.

We’re building the infrastructure layer that makes insurance programmable, globally, much like how payment infrastructure transformed digital commerce.

Riskcovry is a venture-funded company backed by leading fintech investors and recognized by the industry for innovation, including awards such as “Insurtech of the Year” and “Best AI Innovation for Insurance Distribution.” Our platform powers digital insurance distribution across India, the Middle East, the UK, and expanding global markets.

Behind the platform is a team of builders, operators, and problem-solvers working at the intersection of insurance, technology, and financial services. We move fast, think boldly, and are driven by the opportunity to solve complex real-world problems at scale.

Role Overview -

This role will be the custodian of insurer relationships, ensuring that partner requirements are translated into customized product propositions, service delivery is flawless, and compliance standards are rigorously maintained.

Key Responsibilities

1. Product Proposition & Customization

Tailored Solutions: Collaborate closely with insurance providers to design and customize life, health, and general insurance products based on the specific needs of Riskcovry’s distribution partners.

Advisory & Risk Analysis: Conduct detailed risk analyses and market benchmarking to recommend the most optimal insurance solutions for client portfolios.

Portfolio Expansion: Proactively identify opportunities to up-sell and cross-sell additional or higher-value insurance products to existing client and partner portfolios.

Single Point of Contact: Serve as the dedicated SPOC for managing relationships between insurance companies, internal sales teams, and distribution partners.

End-to-End Coordination: Oversee the operational lifecycle of insurance products, including smooth renewal processing and coordinating end-to-end claims settlement.

Reporting: Maintain accurate, real-time data on sales pipelines, product performance, and partner engagement metrics.

Regulatory Compliance: Ensure all product structuring, communication, and distribution activities strictly adhere to industry regulatory guidelines (IRDAI) and internal compliance frameworks

Requirements

• Education: Bachelor’s degree in Business, Finance, Insurance, or a related field. An MBA or PGDM is highly preferred.
  
• Experience: 2 to 4 years of core experience in product management, underwriting, or relationship management roles within insurance companies or insurance brokers.
  
• Preferred experience in managing Bancassurance and Affinity partnerships.
  

Technical & Soft Skills

• Insurance Domain Expertise: Deep understanding of underwriting principles, policy structures, and claims processes across Life, Health, or General Insurance.
  
• Negotiation & Influence: Proven ability to negotiate commercial terms, service level agreements (SLAs), and product features with senior stakeholders at insurance companies.
  
• Analytical Thinking: Strong problem-solving abilities with data-driven mindset to analyze risk, evaluate product performance, and spot market opportunities.
  
• Communication: Exceptional verbal and written communication skills to articulate complex insurance concepts clearly to both technical partners and non-insurance sales teams