Insurance - Operations Support (Pune)

Next Learn Technologies; Pune District; On-site; INR 167,000 - 279,000; Full time

Job summary

Next Learn Technologies in Pune invites fresh graduates and candidates with up to 4 years of experience to join our customer support team. You will connect with customers regarding assigned requests and provide necessary assistance, following defined processes.

Proficiency in English and Hindi is mandatory, and you will be responsible for collecting and updating customer information, maintaining records of interactions, and delivering information and support according to established workflows.

Qualifications

• Graduate in any discipline preferred.
• 0–4 years of relevant experience.
• Freshers with excellent communication skills can also apply.
• Proficiency in English and Hindi is mandatory.

Responsibilities

• Connect with customers regarding assigned requests and providing necessary assistance.
• Collect and update relevant customer information.
• Provide information and assistance as per defined processes.
• Maintain accurate records of interactions

Skills

Excellent communication skills

English proficiency

Hindi proficiency

Education

Graduate in any discipline

Job description

Connect with customers regarding assigned requests and providing necessary assistance.

Collect and update relevant customer information.

Provide information and assistance as per defined processes.

Maintain accurate records of interactions

Required Candidate profile

• Graduate in any discipline preferred.
• 0–4 years of relevant experience.
• Freshers with excellent communication skills can also apply.
• Proficiency in English and Hindi is mandatory.