Insurance Operations Analyst

Accenture; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Accenture PLC in Mumbai is seeking an Insurance Operations Analyst to support US retirement services. You will review forms, process rollovers and enrollments, and ensure confidentiality and policy compliance. Candidates should have 3–5 years in the US retirement industry and be willing to work US shifts.

Strong communication, typing, and attention to detail are essential. The role emphasizes independent work, timely handling of high-value transactions, and adherence to client procedures.

Qualifications

• Any Graduation
• Experience in the US retirement industry mandatory
• Open to working in US shifts based on business requirements
• Good verbal and written communication skills
• Good typing skills and attention to detail
• Good time management skills
• Ability to work independently

Responsibilities

• Review and validate client-submitted forms (scanned image-based) to determine IGO NIGO status, ensuring completeness, accuracy, and compliance before processing.
• Demonstrate strong working knowledge of rollover in, transfer, and enrollment request processing, with the ability to identify discrepancies and resolve exceptions.
• Ensure strict compliance with data confidentiality and non disclosure requirements
• Comply with client policies, internal procedures, and applicable Federal State Local regulations, escalating risks, errors, or potential breaches to management promptly.
• Research and respond to transaction related queries from Business Partners and Client Support Teams within defined SLAs.
• Prioritize and manage high value and time sensitive transactions to minimize financial, operational, and compliance risk
• Qualification: Any Graduation
• Qualification: Experience in US Retirement Services domain Defined Contributions - Managing participant level services
• Qualification: Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Independent work

Education

Bachelor's degree

Job description

Skill required: Retirement Solutions - Retirement Planning Services

Designation: Insurance Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Review and validate client-submitted forms (scanned image-based) to determine IGO NIGO status, ensuring completeness, accuracy, and compliance before processing.
• Demonstrate strong working knowledge of rollover in, transfer, and enrollment request processing, with the ability to identify discrepancies and resolve exceptions.
• Ensure strict compliance with data confidentiality and non disclosure requirements
• Comply with client policies, internal procedures, and applicable Federal State Local regulations, escalating risks, errors, or potential breaches to management promptly.
• Research and respond to transaction related queries from Business Partners and Client Support Teams within defined SLAs.
• Prioritize and manage high value and time sensitive transactions to minimize financial, operational, and compliance risk
• 1.Any Bachelors degree
• 2.Experience in the US retirement industry mandatory
• 3.Open to working in US shifts based on business requirements
• 4.Good verbal and written communication skills
• 5.Good typing skills and attention to detail.
• 6.Good time management skills
• 7.Ability to work independently

What are we looking for?

• 1.Any Bachelors degree
• 2.Experience in the US retirement industry mandatory
• 3.Open to working in US shifts based on business requirements
• 4.Good verbal and written communication skills
• 5.Good typing skills and attention to detail.
• 6.Good time management skills
• 7.Ability to work independently
• Experience in US Retirement Services domain Defined Contributions - Managing participant level services
• Expertise in Money In processes such as Asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, file processing, etc.
• Address change verification: Verify participants addresses using tools provided by public records system and the United States Postal Service.
• Hands on with developing process documentation, capturing exceptions, process flow, process maps and Follows Not in Good Order In Good Order Processing rules.

Roles and Responsibilities:

• Perform end to end processing of monetary and non monetary transactions based on scanned forms and system generated requests, ensuring 100 accuracy and adherence to turnaround timelines.
• Be flexible to work in US business hours shifts ONLY based on operational
• Execute transactional activities such as account creation, account maintenance, fund movements, rollovers, and transfers as per client instructions and standard operating procedures.
• Review and validate client-submitted forms (scanned image-based) to determine IGO NIGO status, ensuring completeness, accuracy, and compliance before processing.
• Demonstrate strong working knowledge of rollover in, transfer, and enrollment request processing, with the ability to identify discrepancies and resolve exceptions.

Qualification

Any Graduation