Insurance Agent

ICICI Prudential Life Insurance Company Limited; Kolkata District; Hybrid; INR 201,000 - 335,000; Full time

Job summary

ICICI Prudential Life Insurance Company Limited in Kolkata is hiring an Insurance Agent for a full-time hybrid role. You will identify prospective clients, explain life insurance and financial protection solutions, and tailor plans to customer needs and goals.

The position blends on-site client meetings with work-from-home flexibility, with ongoing policy servicing, renewals, and cross-selling opportunities. Strong communication in English and local languages is required.

Qualifications

• Experience in life insurance sales and explaining products clearly.
• Experience in Insurance Brokerage and basic financial planning knowledge.
• Strong customer service, relationship-building and problem-solving for policyholders.

Responsibilities

• Identify prospective clients and explain life insurance solutions.
• Recommend suitable plans aligned with customer needs and life goals.
• Conduct customer meetings and prepare proposals.
• Assist clients through application and policy issuance.
• Maintain relationships with policyholders and provide policy servicing.
• Follow up for renewals and additional coverage opportunities.
• Collaborate with internal teams and adhere to regulatory and company standards.

Skills

Insurance Sales

Customer Service

Relationship Building

Telesales

Education

Bachelor's degree

Tools

CRM Systems

Digital Tools

Job description

Company Description

ICICI Prudential Life Insurance Company Limited is one of India’s leading private sector life insurance providers, offering solutions to help customers secure their families and achieve long-term financial goals. The company delivers a broad portfolio of products, including term plans, wealth plans, child education plans, and retirement plans that support every life stage. Its focus on customer commitment, innovation, and strong values has earned numerous industry awards and recognition. Flagship offerings such as the iProtect Smart Life Cover Plan have been celebrated for product innovation, reinforcing the company’s notable position in the life insurance industry. Team members join a trusted brand with a strong reputation and a customer-centric culture.

Role Description

The Insurance Agent role is a full-time hybrid position based in the Kolkata metropolitan area, with a mix of on-site client interactions and some work-from-home flexibility. In this role, the Insurance Agent will identify prospective clients, explain life insurance and financial protection solutions, and recommend suitable plans aligned with customer needs and life goals. Daily responsibilities include conducting customer meetings, performing basic financial needs assessments, preparing proposals, and assisting clients throughout the application and policy issuance process. The Insurance Agent will maintain ongoing relationships with policyholders, provide policy servicing and support, and ensure timely follow-up for renewals and additional coverage opportunities. The role also involves collaborating with internal teams, adhering to regulatory and company guidelines, and meeting assigned sales and service targets.

Qualifications

• Candidates should possess skills in Insurance Sales and Insurance, with the ability to present and explain life insurance products clearly and ethically.
• Candidates should possess skills in Insurance Brokerage and Finance, including basic financial planning knowledge and understanding of risk and protection needs.
• Candidates should possess strong Customer Service skills, with a focus on relationship building, responsiveness, and problem-solving for policyholders.
• Relevant experience in life insurance, banking, financial services, or telesales is beneficial.
• Good communication and interpersonal skills, proficiency in English and local languages, and comfort with digital tools and CRM systems are preferred.
• Ability to work toward sales targets, manage time effectively in a hybrid work environment, and comply with regulatory and company standards is required.
• A bachelor’s degree in any discipline is preferred; appropriate licensing or certification as per insurance regulations may be required or supported by the company.