Life Insurance Advisor

ICICI Prudential Life Insurance Company Limited; Kangra; On-site; INR 180,000 - 260,000; Full time

Job summary

ICICI Prudential Life Insurance Company Limited is hiring a Life Insurance Advisor for Palampur. The role involves meeting customers to assess protection needs, explaining policy features, providing quotations, and guiding applicants through the onboarding and claims processes.

You will follow up on leads, build lasting relationships, and maintain compliant records in line with company standards. The position requires strong customer service, sales aptitude, and effective communication in

Qualifications

• Strong customer service and relationship-building skills with the ability to understand customer needs and provide appropriate insurance solutions.
• Sales and negotiation abilities, including comfort with meeting targets and converting leads into long-term policyholders.
• Effective communication skills in English and local languages, with clear and ethical presentation of financial products.
• Basic financial literacy and aptitude for learning insurance products, regulatory norms, and digital tools used for policy servicing.

Responsibilities

• Conduct customer meetings to assess protection needs.
• Explain policy features and benefits to clients.
• Provide quotations and assist with application forms.
• Support onboarding and claims processes for customers.
• Follow up on leads and build long-term relationships.
• Maintain accurate records of interactions and sales activities.
• Coordinate with branch teams and ensure regulatory compliance.
• Participate in ongoing product and compliance training.

Skills

Customer service

Relationship building

Sales & negotiation

Multilingual communication

Documentation & records

Education

Secondary or undergraduate degree

Job description

Company Description

ICICI Prudential Life Insurance Company Limited is one of India’s leading private sector life insurance providers, offering solutions to help customers secure their families and meet long-term financial goals. The company provides a wide range of products, including term plans, wealth plans, child education plans, and retirement plans tailored to different life stages. Its focus on innovation, customer commitment, and strong values has earned ICICI Prudential Life numerous industry awards. The Life Cover Plan iProtect Smart was voted \"Product of the Year 2016\" in the life insurance category, reflecting the company’s dedication to innovative offerings. With sustained support from customers, ICICI Prudential Life continues to maintain a notable position in the life insurance sector.

Role Description

The Life Insurance Advisor role is a full-time, on-site position based in Palampur. The advisor will engage with prospective and existing customers to understand their financial protection needs and recommend suitable life insurance products and solutions. Day-to-day responsibilities include conducting customer meetings, explaining policy features and benefits, providing quotations, completing application forms, and supporting customers through the onboarding and claim processes. The advisor will also follow up on leads, build long-term relationships, and maintain accurate records of interactions and sales activities in line with company guidelines. Collaboration with branch teams, adherence to regulatory requirements, and participation in training sessions to stay updated on products and compliance standards are key aspects of the role.

Qualifications

• Strong customer service and relationship-building skills, with the ability to understand customer needs and provide appropriate insurance solutions.


• Sales and negotiation abilities, including comfort with meeting targets and converting leads into long-term policyholders.


• Effective communication skills in spoken and written English and local languages, with clear and ethical presentation of financial products.


• Basic financial literacy and aptitude for learning insurance products, regulatory norms, and digital tools used for policy servicing.


• Organizational and time management skills to handle multiple customer interactions, documentation, and follow-ups efficiently.


• Minimum educational qualification: a completed secondary or undergraduate degree; prior experience in insurance, banking, or financial services is an advantage.


• Integrity, professionalism, and commitment to placing customer interests first while complying with all regulatory and company standards.