Insurance Advisory (English, Tamil) Remote

Ditto Insurance; India; Remote; INR 300,000 - 600,000; Full time

Benefits offered by this job

Work from Anywhere

Health & Term Insurance

Wellness & Menstrual Leaves

Continuous Learning and Growth

Fun Events & Off-sites

Job summary

A leading insurance advisory firm in India seeks passionate individuals to join as advisors. You will assist clients in understanding and selecting their insurance needs, primarily through one-on-one consultations or asynchronous chats. The role offers flexibility in working hours and locations, promoting a supportive environment with perks like health insurance and wellness leaves. Ideal for empathetic communicators, the position is fundamental to making insurance accessible.

Qualifications

• Passion for helping people and simplifying complex topics.
• Clear, empathetic communication with diverse individuals.
• Ability to guide clients toward smart insurance decisions.

Responsibilities

• Engage with clients and guide them in choosing insurance plans.
• Provide in-depth consultations over calls or chats based on the team.
• Ensure client satisfaction through attentive service.
• Contribute to a patient, informative interview process and ensure a smooth onboarding.

Skills

Great Communication Skills

Attention to Detail

Language Skills

Persuasive Ability

Job description

Ditto is part of the Finshots family, home to one of India’s top financial newsletters with over 500,000+ subscribers. Backed by Zerodha, India’s largest stockbroker, we’re on a mission to make insurance simple, accessible, and empowering for everyone. With LinkedIn Top Startup awards in 2022 and 2023, we’re transforming the world of insurance — and we’d love you to join us on the journey.

Why Ditto?

Ditto was founded on the belief that insurance, like many financial products, is unnecessarily complicated. Our goal? To help people confidently choose the right insurance plan for their needs, protecting everything they’ve worked so hard to build.

Here’s what makes us unique:

• No Sales Pitch: We’re not here to push products. Our advisors give honest, unbiased guidance — we tell people what we’d do if we were in their shoes. Ditto! Get it?
• 30-Minute Consultations: Quality advice takes time. We offer our clients undivided attention.
• Zero Spam: We respect clients’ time and privacy. You’ll only speak with people who’ve reached out to us.
• Free Consultations: No fees, no sales pressure. Just genuine advice.

What You’ll Do as a Ditto Advisor

Life as a Ditto Advisor:

Who we’re looking for

To thrive at Ditto, you’ll need a passion for helping people and a knack for making complex topics simple.

Here’s what matters most:

• Great Communication Skills: You’re clear, empathetic, and comfortable talking to people from all walks of life.
• Attention to Detail: In the world of insurance, every detail counts.
• Language Skills: Confidence in English is essential; knowing other languages is a plus.
• Persuasive Ability: You guide people towards smart decisions with your influential skills.

Choose Your Path

Team Falcon or Team Bliss

At Ditto, you can pick the advisory style that suits you best:

• Team Falcon: Are you someone who loves deep, meaningful conversations? Team Falcon is all about connecting with clients through one-on-one calls, offering them the time and space to ask questions and make confident decisions about their insurance needs.
• Team Bliss: Love the idea of quick, efficient conversations at your own pace? Team Bliss is ideal for those who thrive in a text-first environment, offering expert advice and resolving client queries primarily over WhatsApp.

As a Falcon, you’ll focus on in-depth client interactions, giving you the opportunity to truly understand their unique situations and guide them toward the best solutions. The typical working hours are from 10 am to 8 pm, with plenty of breaks built in, so you can recharge between calls and bring your best to every conversation.

This role is ideal for those who thrive in a people-centric environment, love explaining complex ideas in simple terms, and enjoy building strong rapport over phone calls. If you’re a natural communicator with great listening skills, Team Falcon will feel like home.

You’ll start with mostly chat-based interactions, gradually taking on more client calls based on customer preference and convenience. This approach keeps things flexible and dynamic, giving you a balance between focused written communication and meaningful verbal interactions.

With two shift options — 10 am–7 pm or 12 pm–9 pm — you can choose the schedule that best fits your lifestyle. If you enjoy writing sharp, clear messages and helping people in a fast-paced, flexible setup, Team Bliss could be your perfect fit!

Whichever team you choose, you’ll play a vital role in making insurance accessible and easy to understand. Both tracks are essential to Ditto’s mission and allow you to contribute in a way that aligns best with your style and strengths.

What’s In It for You?

We believe in creating a supportive environment where you can thrive. Here’s what we offer:

• Work from Anywhere: Flexibility to work from the office, home, or any place that helps you do your best.
• Health & Term Insurance: We’ve got you covered—literally!
• Wellness & Menstrual Leaves: Take time off for mental and physical well‑being whenever you need, no questions asked.
• Continuous Learning and Growth: We’re committed to your career journey with learning allowances, growth opportunities, and all the support you need to excel.
• Fun Events & Off‑sites: We work hard and celebrate our wins just as hard!

Our Interview Process

We value your time, so we’ve streamlined our interview process to wrap up within two weeks:

• HR Introductory Call: Let’s get to know each other.
• Task 1: Show us what you bring to the table.
• Task 2: Dive deeper and showcase your skills.
• Final Managerial Round: Your last step toward joining Ditto.

Once you complete our application, you’ll be asked to submit a short video resume. Submitting it is mandatory as it gives a chance to get to know you before the formal process and we will not be able to consider your application without it. Don’t worry — if recording a video feels tricky, just reach out to us at [e-mail] and we’ll be happy to help you out.

Please Note: Beware of recruitment scams. Ditto does not charge any fees for the hiring process.