Insurance Advisor

Ditto Insurance; India; Remote; INR 350,000 - 600,000; Full time

Benefits offered by this job

Health & term insurance

Wellness & menstrual leaves

Learning support

Offsites + Team Events

Job summary

Ditto Insurance is seeking a consultative sales professional who excels in long-form conversations and building rapport over calls. You will engage with inbound inquiries, understand customer needs, and guide them to suitable insurance solutions with a focus on ethics and customer-first service.

Training will be provided from zero, with a structured program to equip you to advise and close when there is a genuine product need.

Qualifications

• Clear, empathetic communication is essential.
• Ability to understand customer needs and explain trade-offs.

Responsibilities

• Handle inbound inquiries and schedule consultations.
• Understand customer needs and recommend suitable insurance options.
• Guide customers through plan selection and purchase when appropriate.
• Maintain thoughtful, non-rushed consultations.
• Use CRM-like workflows to manage conversations and follow-ups.

Skills

Clear, empathetic communication

Customer instinct

Comfort with ambiguity

English fluency

Basic tech literacy

Job description

When you think of insurance, what comes to mind? Boring? Confusing, pushy?

Same!!!

At Ditto, we're trying to build a very different kind of insurance business : advice-led and customer-first. People come to us because they need insurance help. Our job is to guide them to the right direction and when it makes sense, help them buy the policy with confidence.

This role is consultative sales. Not "sell at any cost", not "convince everyone", not cold calling. But yes: you will be expected to close when the customer has a Genuine need and the right product fit is identified.

About Ditto:

Ditto is part of the Finshots family (500,000+ newsletter subscribers) and backed by Zerodha. We’ve helped thousands of Indians make insurance decisions with less confusion and more clarity and we’re scaling that experience.

Why Ditto?

We started Ditto because insurance advice in India is often either:

• Too Salesy (mis-selling risk), or
• Too Academic (no one helps you actually get it done)
• Too Spammy (They'll keep calling you, over and over and over)

We sit in the middle : high-quality advice + execution support

What this means in practice:

• Inbound, not outbound : You speak to people who book appointments / reach out. So no cold calls.
• Advice First : Your default job is to understand needs, explain trade-offs, and recommend what's right.
• Closing is part of the job : If the customer should buy, you'll guide them through plan selection and purchase.
• No Spam : We don't badger customers into buying.
• Time to do it well : Consultations are designed to be thoughtful, not rushed.

Team Falcon (Call-first, Deep conversation)

If you enjoy long form conversations and building rapport on calls, this is for you.

Typical Hours : 10am - 8pm (with breaks)

Who We’re Looking For:

• Clear, empathetic communication: You can simplify without dumbing down.
• Customer instinct + backbone: Helpful, but not a pushover
• Comfort with ambiguity: Real customer situations are messy
• English fluency : Other Indian languages are a plus
• Basic tech comfort: Tools, CRM-like workflows.

No Insurance experience required. We'll train you.

Training & Growth:

If you're new to insurance, we'll train you from zero with a structured program. The goal isn't "learn scripts". It's learning to think like an advisor who can sell ethically.

What’s In It for You?

• Work from anywhere (office/home/flexible)
• Health & term insurance
• Wellness & Menstrual leaves
• Learning support
• Offsites + Team Events

Our Interview Process:

• We value your time, so we’ve streamlined our interview process to wrap up within two weeks:
• HR Introductory Call: Let’s get to know each other.
• Assessment Round: Let’s check your analytical skills.
• Task 2: Dive deeper and showcase your skills.
• Final Managerial Round: Your last step toward joining Ditto.