Inside Sales Specialist

Carestream Dental; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Carestream Dental LLC in Mumbai, India is seeking a results-driven sales professional to drive business by phone and on-site product demonstrations across our portfolio. You will actively prospect, qualify leads, and close deals with a time-sensitive sales cycle.

The role requires building strong relationships, coordinating with management and outside sales teams, and delivering complex pricing quotes. Dental industry experience is strongly preferred.

Qualifications

• At least 3 years of sales experience with a consistent track record of success.
• Excellent communication skills with the ability to quickly build rapport both over the phone and in-person.
• Active listening skills with the ability to qualify customers, offer appropriate solutions, and overcome objections.
• Dental industry experience strongly preferred.

Responsibilities

• Sells portfolio of Carestream Dental solutions. Manages sales cycle from generating prospects, nurturing leads, conducting product demos, developing proposals and closing sales.
• Represents Carestream Dental as the first point of contact for customers looking for solutions. Focus on proactively calling customers, qualifying and driving inbound and outbound demand from Lead to Opportunity to Closure.
• Educates prospective customers on the value proposition of the solutions; overcomes customer objections, and sells against competitive products; documents activities in CRM (SFDC)
• Achieves monthly, quarterly, and annual sales goals by product, and grows assigned sales territory over prior year.
• Establishes strong relationships with outside and inside territory teams,
• Maintains strong understanding of prospective customer segments, competitive products, and market trends
• Prepares sales activity and tracking reports
• Performs other duties as assigned

Skills

Prospecting

Closing deals

Communication

Active listening

Relationship building

Outbound calls

Tools

CRM (SFDC)

Job description

Responsible for working with both existing customers and prospects in an assigned territory to drive business via telephone through new product demonstrations and a multitude of equipment, software, and system add-ons. While following established strategies, work closely with both management and outside sales teams to achieve and surpass established profitable annual sales goals.

• Ability to aggressively prospect (primarily via telephone) and close business in assigned product portfolio with a time-sensitive sales cycle
• Develop a deep understanding of assigned software and equipment products with an overall knowledge of all aspects of Carestream Dental's solutions/products
• Responsible for uncovering new prospective customers, cultivating/ maintaining customer base in assigned territory by placing outbound calls to current customers to uncover/analyze their needs and set on site product demonstrations for the outside sales team.
• Respond to incoming customer calls to obtain orders for various equipment, software or system add-ons and take a consultative selling approach to not only answer their questions, but look for opportunities to sell them additional products based on their needs
• Drive sales through eCommerce platform through customer education and demonstrations
• Consistently make a targeted volume of calls each day while maintaining high talk times and overall metric ratings including quota achievement for the assigned product portfolio (60+ outbound calls/day)
• Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist them
• Regularly help create and engage in assigned outbound call campaigns to proactively penetrate untapped customer market and seek out new business
• Prepare complex pricing quotes requiring detailed knowledge of company products
• Manage and maintain a list of references and competitive product offerings
• Occasionally work trade shows and user conferences within an assigned territory
• Perform special duties as directed by management

Essential Duties and Responsibilities

• Sells portfolio of Carestream Dental solutions. Manages sales cycle from generating prospects, nurturing leads, conducting product demos, developing proposals and closing sales.
• Represents Carestream Dental as the first point of contact for customers looking for solutions. Focus on proactively calling customers, qualifying and driving inbound and outbound demand from Lead to Opportunity to Closure.
• Educates prospective customers on the value proposition of the solutions; overcomes customer objections, and sells against competitive products; documents activities in CRM (SFDC)
• Achieves monthly, quarterly, and annual sales goals by product, and grows assigned sales territory over prior year
• Establishes strong relationships with outside and inside territory teams,
• Maintains strong understanding of prospective customer segments, competitive products, and market trends
• Prepares sales activity and tracking reports
• Performs other duties as assigned

Education and Experience:

• At least 3 years of sales experience with a consistent track record of success. Thorough experience in prospecting, qualifying opportunities, demonstrating product offerings, generating proposals, negotiating, and closing deals.
• Excellent communication skills with the ability to quickly build rapport both over the phone and in-person
• Active listening skills with the ability to qualify customers, offer appropriate solutions, and overcome objections
• Dental industry experience strongly preferred