Inside Sales Specialist

WaterScience; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

WaterScience is seeking an Inside Sales Specialist in Bengaluru to close post-demo opportunities and manage end-to-end coordination. You will work closely with field sales, operations, and support to convert qualified leads and ensure smooth execution.

Ideal candidates have 2-5 years in inside sales or business development, with a proven track record of closing deals, excellent communication, and strong CRM discipline.

Qualifications

• 2-5 years of inside sales or business development with a proven track record of closing deals.
• Strong communication skills with ownership and confident objection handling.
• Detail-oriented, process-driven, and able to manage quotations and follow-ups.
• Quick learner of CRM systems and disciplined about lead status updates.
• Organized, proactive, and able to balance revenue targets with cross-functional work.
• Comfortable being measured on closure rate and customer experience.

Responsibilities

• Follow up after demos, handle objections, and close pending deals.
• Be the single point of contact until order confirmation and installation.
• Update Odoo accurately, share quotations, and ensure billing/order confirmation.
• Coordinate with production, logistics, and installation teams for timely fulfillment.
• Coordinate between customer technical team and customer support for satisfaction.

Skills

Closing deals

Strong communication

Ownership

CRM hygiene

Lead coordination

WhatsApp/phone sales

Tools

Odoo

Job description

Experience: 2-5 years

The role, in one line

This role supports the water softener sales funnel by driving post-demo closures and managing end-to-end coordination.

Why this role matters

The Inside Sales Specialist works closely with field sales, customer support, and operations to ensure qualified leads are converted and executed smoothly.

What you'll do

• Follow up after demos, handle objections, and close pending deals.
• Be the single point of contact until order confirmation & installation.
• Update Odoo accurately, share quotations, and ensure billing/order confirmation.
• Coordinate with production, logistics, and installation teams to ensure timely fulfillment.
• Coordinate between customer technical team & customer support to ensure 100% customer satisfaction.

What you'll need

• 2-5 years of experience in inside sales or business development, with a proven track record of closing deals (not just following up)
• Strong communication skills with high ownership - confident handling customer objections and driving decisions over phone and WhatsApp
• Detail-oriented and process-driven; comfortable managing quotations, follow-ups, and CRM hygiene without constant supervision
• Quick to learn CRM systems and disciplined about keeping lead status updated
• Organized, proactive, and able to balance revenue targets with cross-functional coordination (production, logistics, installation)
• Comfortable being measured on closure rate, turnaround time, and customer experience

Nice to have

• Prior hands-on experience specifically with Odoo

What you'll get

• Ownership of the full post-demo journey - from closing the deal to making sure it's installed and the customer's happy
• Direct exposure to field sales, operations, and customer success - not just a call-center sales job
• Clear performance metrics (closure rate, turnaround time, customer experience) so you always know how you're doing

About WaterScience

WaterScience, founded in 2014, is committed to advancing non-drinking water filtration. We offer a diverse range of over 60 products across 7 categories, providing innovative solutions to home filtration needs. Our products include shower and tap filters for bathrooms, kitchen tap filters, hard-water filters for home appliances, whole house filters, water softeners, water-saving products, and home cleaning solutions for hard-water stain removal.

Our mission is to empower homes with best-in-class solutions, ensuring clean water for daily use, promoting health, and contributing to a sustainable planet. WaterScience aspires to be a leader in non-drinking water filtration, setting industry standards. With a presence in over 600,000 homes and serving more than 2 million customers daily since our inception, we aim to continue empowering homes with cutting-edge solutions.

Our vision is to foster healthier lives and contribute to a sustainable planet through accessible and effective water filtration technologies.

Established in 2014, we have grown from a small operation based out of a warehouse in Bangalore to an integrated team with presence across India through e-commerce platforms, retail operations, and a D2C channel. The team has grown from 14 members in 2014 to more than 130 members in 6 cities.