Inside Sales – Manager

StoreKing; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

StoreKing in Bengaluru is looking for an Inside Sales Manager to drive revenue growth by enabling retailers to become Bright Stores. This player-coach role involves both direct sales and team leadership, focusing on converting leads into partnerships and driving engagement with StoreKing’s Retail Operating System.

The ideal candidate has 4–7+ years in inside sales, strong closing skills, and experience managing teams. Joining StoreKing offers a chance to impact local businesses transitioning to the digital economy.

Qualifications

• 4–7+ years in Inside Sales or Retail Tech.
• 2+ years managing inside sales teams.
• Strong experience in closing deals and pipeline management.

Responsibilities

• Sell StoreKing's Bright Store to retailers and SMEs.
• Manage and coach a team of inside sales executives.
• Ensure smooth onboarding of retailers into the system.

Skills

Team leadership

B2B sales expertise

Pipeline management

Closing deals

SaaS knowledge

Tools

HubSpot

Zoho

Salesforce

Job description

StoreKing is an AI-powered retail technology company focused on enabling small-town retailers, distributors, and small-scale manufacturers and brands to transition into the digital economy. Through its Retail Operating System (ROS), StoreKing offers a unified platform that empowers businesses to manage their entire lifecycle—from inventory and pricing to customer engagement and order fulfillment—seamlessly and efficiently.

Our Mission

Empower offline retail businesses to go online seamlessly and compete effectively with large-scale e-commerce and quick commerce players. By turning traditional stores into Bright Stores, StoreKing is building a connected retail ecosystem that enhances efficiency, increases revenue opportunities, and drives sustainable growth for local businesses.

Our Vision

With a strong focus on innovation, accessibility, and impact, StoreKing is not just digitizing retail—it is shaping the future of how retail operates across Bharat, especially in underserved and high-potential markets.

What is a Bright Store?

A Bright Store is a digitally enabled kirana or retail outlet that serves both walk-in and online customers using StoreKing's Retail OS. It combines physical retail with digital convenience. The name comes as the opposite of "Dark Stores"—which are hidden, online-only warehouses—whereas Bright Stores are visible, customer-facing, and built for both offline and online retail growth.

• Transform their traditional kirana into a Bright Store (online + offline retail model)
• Launch their own digital store and start selling online instantly
• Serve customers via walk-in, mobile app, and WhatsApp orders
• Compete with quick commerce and e-commerce players in their locality
• Access a wide product catalog without heavy inventory investment
• Enable POS billing system with GST-ready invoices and seamless transactions
• Reduce business losses through leakage control, stock visibility, and audit tracking
• Improve operations with real-time inventory, billing, and order management
• Leverage AI-driven insights for smarter pricing and business decisions
• Increase sales, repeat orders, and customer retention
• Enable faster order fulfillment and delivery capabilities
• Run their business with greater control, visibility, and efficiency
• Unlock new revenue streams with minimal upfront cost through subscription
• Future-proof their business by becoming a technology-enabled retail store

Role Summary

The Inside Sales Manager at StoreKing is responsible for driving revenue growth by enabling retailers to adopt and succeed as Bright Stores. This is a high-impact, player-coach role where the individual not only contributes directly to sales but also builds, mentors, and leads a team of inside sales & operation executives. The role focuses on converting leads into active retail partners, ensuring strong onboarding, and driving long-term engagement with StoreKing's AI-powered Retail Operating System (ROS). The ideal candidate brings a blend of hands-on selling expertise, team leadership, and a deep understanding of B2B or SaaS-based sales in a fast-paced, high-growth environment.

Key Responsibilities

Revenue Ownership

• Sell StoreKing's Bright Store (ROS platform) to retailers, distributors, and SMEs
• Own monthly revenue and acquisition targets
• Manage and scale a team of inside sales executives
• Coach team on product pitching, objection handling, and closing techniques
• Drive daily activity metrics (calls, demos, conversions)

Sales Funnel & Pipeline Management

• Build a strong, predictable sales pipeline
• Improve funnel efficiency and win rates

Customer Lifecycle Management

• Ensure smooth onboarding of retailers into Bright Stores
• Drive activation, repeat orders, and retention
• Identify upsell / cross-sell opportunities

Cross-Functional Collaboration

• Work with Product, Tech & Ops to improve product adoption
• Share customer feedback to influence roadmap
• Optimize sales and operations playbooks

What We're Looking For

• 4–7+ years in Inside Sales / SaaS / B2B / Retail Tech
• 2+ years managing inside sales or telesales teams
• Strong experience in closing deals, pipeline management, and team handling
• Experience selling POS / ERP / SaaS platforms
• Exposure to FMCG / distributor networks / retail ecosystem
• Hands-on experience with CRM tools (HubSpot, Zoho, Salesforce, etc.)

Why Join Us

• Be part of a mission-driven organization transforming the future of retail in India
• Directly impact the growth of thousands of retailers transitioning into the digital economy
• Work in a fast-paced, high-ownership environment with direct exposure to founders and leadership
• Strong platform for learning and growth across sales, business strategy, and operations
• Be part of a culture that values innovation, execution, and real-world impact