Inside Sales Executive

Navratan Gemstones; Jaipur; On-site; INR 250,000 - 400,000; Full time

Job summary

Navratan Gemstones in Jaipur invites a proactive Business Development Executive to grow the client base and drive sales across multiple channels. You will handle leads, present product details, and build lasting relationships with jewelry buyers.

The role suits someone who communicates clearly in English, thrives on getting results, and is comfortable working across email, calls, and WhatsApp to convert opportunities into orders.

Qualifications

• Freshers or 1 year of sales/client handling experience.
• Jewelry/luxury industry experience is a plus.
• Strong English communication skills.
• Proficient with basic computer tools (Excel, email, messaging apps).

Responsibilities

• Handle incoming leads via calls, emails, WhatsApp, and other platforms.
• Understand customer needs and guide them through product details.
• Build rapport with clients to foster trust and satisfaction.
• Follow up on leads to maximize conversions.
• Coordinate with operations and marketing for a smooth experience.
• Maintain daily lead status updates in the CRM.

Skills

Excellent English communication

Client handling

Confidence to handle clients

Positive attitude

Tools

Excel

Email handling

WhatsApp Business

Job description

Job description:

We are seeking a dynamic and customer-focused Business Development Executive to join our Navratan Gems growing team. The ideal candidate will be responsible for handling leads and converting them into successful sales through multiple communication platforms including email, WhatsApp, and inbound calls. This role is perfect for someone who enjoys engaging with people, understands customer needs, and is passionate about building lasting client relationships.

Key Responsibilities:

• Handle incoming leads via calls, emails, WhatsApp, and other communication platforms.
• Understand customer needs and guide them through product details and offerings.
• Build rapport with clients to ensure trust and satisfaction throughout the buying process.
• Follow up on leads in a timely and professional manner to ensure maximum conversions.
• Coordinate with the operations and marketing team to ensure smooth client experience.
• Maintain daily updates on lead status and communications in the CRM system.

Requirements:

• Freshers and 1year of experience in sales or client handling (Jewelry/luxury industry is a plus).
• Excellent communication skills in English (verbal and written).
• Confidence to handle clients independently and across various platforms.
• Basic computer knowledge (Excel, email handling, and WhatsApp business).
• Positive attitude, willingness to learn, and a customer-first approach.

Job Types: Full-time, Permanent