Inside Sales Executive

Envertiz Group; Ernakulam; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Professional development

Annual medical coverage

One-day orientation tour

Complimentary sailing trip

Cruise booking discounts

Annual employee recognition

Job summary

Envertiz Group is seeking Holiday Cruise Experts/Inside Sales Executives for their expanding sales team in Kochi. With a focus on outbound sales, successful candidates will conduct calls to introduce cruise holiday experiences and close sales.

The ideal candidate has strong communication skills, is target-oriented, and possesses at least 1 year of experience in outbound tele-sales. The role offers various benefits, including professional development opportunities and employee recognition.

Qualifications

• 1+ year of experience in outbound tele-sales, telemarketing, or inside sales.
• Ability to build rapport and establish relationships over the phone.
• Target-oriented approach with a focus on sales achievement.

Responsibilities

• Conduct outbound calls to potential customers and close sales over the phone.
• Recommend suitable cruise packages and solutions based on customer requirements.
• Maintain accurate records of customer interactions and sales activities.

Skills

Outbound tele-sales

Verbal communication

Persuasion skills

Customer relationship management

Time management

Job description

We are hiring Holiday Cruise Experts/Inside Sales Executive for a leading premium cruise and hospitality brand that is expanding its sales team in Kochi.

If you have strong communication skills, enjoy speaking with customers, and have a proven track record in outbound sales and lead conversion, this opportunity could be for you!

Key Responsibilities

• Conduct outbound calls to potential customers, introduce cruise holiday experiences, generate interest, and close sales over the phone.
• Understand customer requirements and recommend suitable cruise packages and solutions.
• Clearly communicate product features, benefits, pricing, and relevant information.
• Handle customer objections effectively and use strong persuasion and negotiation skills to convert leads.
• Follow up with prospective customers who have expressed interest.
• Maintain accurate records of customer interactions, follow-ups, and sales activities in the CRM.
• Consistently work towards and achieve individual and team sales targets.
• Collaborate with team members and share effective sales strategies and best practices.
• Stay updated on industry trends, products, and competitor offerings.
• Prepare regular reports on call outcomes, conversions, and key performance indicators.
• Maintain a professional, positive, and customer-focused approach throughout the sales process.
• Continuously improve sales techniques through training, coaching, and self-development.

What We're Looking For

• 1+ year of experience in outbound tele-sales, telemarketing, or inside sales.
• Experience in international sales and lead conversion will be an advantage.
• Excellent verbal communication and interpersonal skills.
• Strong ability to build rapport and establish relationships over the phone.
• Persuasive communication and effective objection-handling skills.
• Target-oriented approach with a demonstrated focus on sales achievement.
• Good time management and organizational skills.
• Ability to manage a high volume of calls and follow-ups.

What You Can Expect

• Professional development and continuous learning opportunities
• Collaborative and inclusive work environment
• Opportunity to work with a rapidly growing premium travel & hospitality business
• Annual medical coverage
• Insurance coverage
• One-day orientation tour on the cruise
• One complimentary sailing trip for employees and their families
• Employee cafeteria
• Cruise booking discounts for friends and family
• Annual employee recognition and awards

If you're passionate about sales, travel, hospitality, and creating memorable customer experiences, we'd love to hear from you.