Inside Sales & Business Development Team Lead

Doyensys, Inc.; Chennai District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Doyensys, Inc. in Chennai, India, is seeking an Inside Sales & Business Development Team Lead to build and lead a high-performing BDR team to drive outbound sales for the North American market.

Collaborate with US sales, marketing, and leadership to grow the pipeline, manage sales operations, and align with global time zones. The role offers hands-on leadership, coaching, and a path to scale the function as the company expands in North America.

Qualifications

• 5+ years in sales development or inside sales
• 2+ years leading a team
• Experience selling into US market (B2B software/IT services)
• Excellent English communication and presentation skills
• Strong coaching and people management skills
• CRM administration and reporting experience
• Data-driven with funnel and ROI metrics

Responsibilities

• Hire, onboard, mentor, and manage BDRs
• Conduct coaching sessions, call reviews, and feedback
• Build career development plans and support team growth
• Foster high-performance sales culture
• Drive outbound prospecting via Email, LinkedIn, Phone
• Design and optimize multi-channel outbound campaigns
• Ensure achievement of weekly/monthly targets for activities and opportunities
• Improve lead qualification processes and appointment quality
• Manage CRM hygiene and data accuracy
• Develop dashboards, reports, and pipeline forecasts
• Monitor funnel performance and conversion metrics
• Analyze sales data and recommend process improvements
• Act as liaison between Chennai team and US Sales Leadership
• Coordinate lead handoff processes and SLAs
• Participate in pipeline reviews and business meetings
• Collaborate with Marketing for campaigns and webinars
• Bachelor's Degree in Business Administration or MBA in Marketing, Commerce, Engineering, or related discipline

Skills

Lead team

Pipeline management

CRM reporting

English communication

Data-driven

Time zone coordination

B2B software sales

Stakeholder management

Education

Bachelor's Degree in Business Administration or MBA

Tools

Sales Engagement platforms

CRM dashboards

Job description

About Doyensys:

Doyensys is a Management & Technology Consulting company with expertise in Enterprise applications, Infrastructure Platform Support, and solutions. Doyensys helps clients to harness the power of innovation to thrive on change. The company leverages its technology expertise, global talent, and extensive industry experience to deliver powerful next-generation IT services and solutions. Doyensys Inc has operations in India, the US, Mexico, and Canada.

Job Requirement

We are looking for Inside Sales & Business Development Team Lead who will establish and lead a high-performing Business Development team in Chennai to support the North American sales. This is a hands-on leadership role responsible for driving outbound sales initiatives, developing the team, managing sales operations, and delivering a qualified sales pipeline. The role requires close collaboration with Sales, Marketing, and Leadership teams in the US to achieve business growth objectives.This is an opportunity to architect a foundational pillar for our growth, add value to an organization that will be celebrating its 20th year in operation, and be part of a highly innovative group with purpose and mission. You will work in close partnership with our senior sales leadership in the United States, with a clear path to grow the team and your own scope as the function proves out.

Job Title:

Inside Sales & Business Development Team Lead

Location:

India, Chennai- (US Time Zone)

Experience:

5+yrs

Technical Expertise

Must Have Skills

• 5 + years of experience in sales development, inside sales, or business development, including at least 2 years directly managing or leading a team, ideally in B2B software, IT services, or technology consulting selling into a US market.
• A track record of consistently meeting or exceeding pipeline, appointment, and activity targets, both personally and as a team leader.
• Excellent, polished English communication and presentation skills, with demonstrated experience presenting results and recommendations to senior US based executives.
• Strong people management and coaching skills, with a genuine enjoyment of developing early-career sales talent.
• Deep familiarity with CRM administration and reporting, ideally and with sales engagement or prospecting tools.
• A data-driven approach to the role, comfortable building and presenting funnel, productivity, and return-on-investment metrics.
• Experience coordinating across time zones with US-based stakeholders, and willingness to work a shift aligned to North America business hours.
• Domain knowledge of enterprise software, ERP, Oracle ecosystem, and emerging AI is strongly preferred.

Good-to-Have Skills

• Experience in Oracle ecosystem, ERP solutions, Cloud technologies, or AI solutions.
• Experience with Marketing Automation tools.
• Knowledge of Sales Engagement platforms (Outreach, Salesloft, Apollo, Zoom Info, LinkedIn Sales Navigator).
• Experience working with geographically distributed global teams.
• Knowledge of Account-Based Marketing (ABM).
• Experience scaling Inside Sales or Business Development teams.

Key Responsibilities:

Team Leadership

• Hire, onboard, mentor, and manage a team of Business Development Representatives (BDRs).
• Conduct regular coaching sessions, call reviews, and performance feedback.
• Build career development plans and support team growth.
• Foster a high-performance, collaborative sales culture.

Business Development & Sales

• Drive outbound prospecting through Email, LinkedIn, Phone, and other channels.
• Design and optimize multi-channel outbound campaigns.
• Ensure achievement of weekly and monthly targets for:
  • Outbound activities
  • Qualified conversations
  • Appointments scheduled; qualified opportunities accepted by the US Sales team
• Improve lead qualification processes and appointment quality.

Sales Operations & CRM

• Manage CRM hygiene and ensure accurate data management.
• Develop dashboards, reports, and pipeline forecasts.
• Monitor funnel performance and conversion metrics.
• Analyze sales data and recommend process improvements.

Stakeholder Management

• Act as the primary liaison between the Chennai Business Development team and US Sales Leadership.
• Coordinate lead handoff processes and Service Level Agreements (SLAs).
• Participate in pipeline reviews and business review meetings.
• Collaborate with Marketing to execute campaigns, webinars, and demand generation initiatives.

Educational Qualification

• Bachelor's Degree in Business Administration or MBA in, Marketing, Commerce, Engineering, or a related discipline.

Personal Attributes

• Strong leadership and coaching mindset.
• Self-driven with a high level of ownership and accountability.
• Data-driven decision maker with strong analytical skills.
• Excellent interpersonal and relationship-building abilities.
• Customer-focused with strong business acumen.
• Adaptable to a fast-paced, dynamic environment.
• Strong problem-solving and decision-making skills.
• High level of professionalism and integrity.
• Effective time management and organizational skills.
• Collaborative team player with the ability to work across global time zones.

Continuous learning mind set with a passion for improving sales performance