Infrastructure Engineer II – Regional

General Mills, Inc.; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

General Mills, Inc. in Mumbai seeks an experienced IT Infrastructure leader to drive the Digital and Technology backbone for offices, plants, and DCs in India.

You will align local plans with global infrastructure strategies and partner with business leaders, Solution Managers, and vendors to deliver reliable technology services. The role emphasizes end-to-end project delivery, asset lifecycle management, DR/BCP readiness, and governance across AV, data center, networks and VOIP.

Qualifications

• Full-time graduation from an accredited university.
• 7-10 years of relevant work experience.
• Foundational cloud infrastructure knowledge with certifications.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide second-level end-user support including AV services.
• Manage asset lifecycle from purchase to disposal.
• Prepare and review BOQ for AV requirements and upgrades.
• Oversee data center/server rooms upgrades and network cabling projects.
• Coordinate with IT teams (Networks, Servers, VOIP) and vendors.
• Ensure DR/BCP readiness and participate in IT audits.

Skills

Cloud infrastructure

Vendor management

End-user support leadership

Data center & network operations

Education

Bachelor's degree in IT/Computer Science

Tools

VMware

VOIP systems

Data center management tools

Job description

**OVERVIEW*** Ideal for person who is looking for an enthusiastic individual to contribute to the Transformation initiative.* This role has overall accountabilities for Digital and Technology infrastructure for offices, manufacturing facilities, distribution centers within India. This function is responsible for ensuring execution of Global Infrastructure strategies and plans within India and broader global GMI locations.* Engaging leadership in working with key business partners, Solution Managers, D&T teams and Vendors. This position is critical for supporting global and regional projects/initiatives and day to day operations in alignment with GMI standards and best practices. This role also plays a key role in navigating and connecting India teams and resources with critical global infrastructure needs. **KEY ACCOUNTABILITIES*** Accountable for second level support for end user support including audio visual services.* Good understanding of asset life cycle management from purchase to disposal.* Knowledgeable in preparing & reviewing BOQ for AV requirements and upgrades.* Experienced in managing data center/server rooms for various upgrades and health-checks along with knowledge on network cabling (active & passive cabling).* Analyzing spending vs budget trend and sharing forecast related to upcoming spends and working with finance team as well as stakeholders.* Experience in managing multiple vendors and partners for various support and services* Coordinating with different teams within IT like networks, servers, VOIP & other functions as appropriate.* Managing & supporting Sr Mgmt. and VIP users for their IT requirements and issues.* Engaging with global stakeholders to determine upcoming changes and implementations.* Prepare reports and team dashboards.* Involvement in escalation from users and support groups to provide appropriate solutions.* Responsible for DR as part of overall BCP.* Experience in handling & managing end to end projects that includes defining scope, planning, scheduling, execution & documentation.* Knowledge on IT Audit and its scope, requirement & fulfillment by following defined processes.* Willing to work after hours and on weekends as needed, and to provide on-call support on a rotating basis**MINIMUM QUALIFICATIONS*** Education: Full-time graduation from an accredited university* Minimum 7-10 years of relevant work experience* Basic understanding of cloud infrastructure with foundational certifications* Experience working with high availability & disaster recovery, etc.* Excellent interpersonal and communication skills.* Ability to work in a fast-paced team environment.* Flexible, reliable, can take initiative, can deal with responsibility, and have a \"can do\" mentality. **PREFERRED QUALIFICATIONS*** Experience in consumer food industry considered is a plus* Agile Certifications