Project Delivery Engineer

BuildxPartners; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

BuildxPartners is seeking a Project Delivery Engineer based in Bengaluru, India. This role involves leading project deployments, coordinating with customers, and providing technical support to ensure successful implementation of the Infraon product suite.

The ideal candidate should hold a degree in IT or related fields and possess strong skills in network management systems, IT infrastructure, and effective communication. A focus on customer satisfaction and timely delivery is essential for success in this position.

Qualifications

• Experience in Network Management Systems (NMS) and Helpdesk tools.
• Strong understanding of IT infrastructure, networking basics, Linux, and SQL.
• Ability to analyze project requirements and troubleshoot issues effectively.

Responsibilities

• Lead deployment of Infraon product suite from project kickoff to closure.
• Understand and document project scope, deliverables, and implementation steps.
• Act as the primary point of contact for customers during deployment.
• Handle customer queries related to deployment and product usage.
• Conduct product demos and training sessions for end users.
• Share regular status reports with stakeholders.

Skills

Network Management Systems (NMS)

Helpdesk tools

IT infrastructure knowledge

Networking basics

Linux

SQL

Communication skills

Customer interaction

Adaptability

Problem-solving

Education

BE (IT/CS) / BCA / MCA / BSc / MSc in Computer Science or related fields

Job description

Overview

Bangalore South, India | Posted on 05/05/2026

BuildxPartners is a global talent solutions firm delivering end-to-end recruitment and workforce solutions across industries and geographies.

BuildxAlpha – Executive & Leadership Search focused on C-suite, board, and global executive hiring.

BuildxSigma – Comprehensive Talent Across Levels Covering junior, mid-level, and senior professionals.

BuildxGCC – Global Capability Center Solutions specializing in Build, Operate, Transfer (BOT) model for Global Capability Centers. GCC supports companies in setting up, scaling, and transferring GCCs.

Role Overview

We are looking for a Project Delivery Engineer who will be part of the delivery team responsible for executing end-to-end project implementations. The role involves working closely with customers throughout the deployment lifecycle, ensuring smooth implementation, timely delivery, and seamless transition to support.

Responsibilities

• End-to-End Project Deployment: Lead deployment of Infraon product suite from project kickoff to closure. Ensure adherence to timelines, scope, and quality benchmarks. Drive project sign-off and collect customer feedback.
• Project Scope & Planning: Understand and document project scope, deliverables, and implementation steps. Identify risks and proactively plan mitigation strategies.
• Customer Coordination & Communication: Act as the primary point of contact for customers during deployment. Provide regular updates and ensure alignment on expectations. Address and resolve customer concerns promptly. Install and configure Infraon products (IMS, Desk, NCCM, Secura). Ensure seamless integration with customer environments.
• Technical Support & Issue Resolution: Handle customer queries related to deployment and product usage. Escalate bugs/issues to the development team when required.
• User Training & Handover: Conduct product demos and training sessions for end users. Manage UAT sign-off and gather feedback for improvements.
• Project Reporting & Documentation: Share regular status reports with stakeholders. Maintain proper documentation and ensure data confidentiality.
• Additional Responsibilities: Travel to customer locations for deployment and training when required. Support organizational goals through successful project delivery.

Required Skills

• Experience in Network Management Systems (NMS) and Helpdesk tools
• Strong understanding of IT infrastructure, networking basics, Linux, and SQL
• Ability to analyze project requirements and troubleshoot issues effectively
• Strong verbal and written communication skills
• Ability to interact with customers and deliver presentations
• Quick learner with ability to adapt to dynamic environments
• Comfortable working under tight timelines

Eligibility / Qualifications

• Education: BE (IT/CS) / BCA / MCA / BSc / MSc (Computer Science or related fields)