India Sales Operations Analyst

Dynatrace; Karnataka; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Dynatrace in India (Karnataka) is seeking a Sales Operations Analyst to partner with sales leadership across the region, drive operational excellence, improve forecast rigor, and monitor pipeline health.

You will work with RVP India and cross-functional teams, deliver executive-ready analyses, influence decisions, and help optimize seller productivity through data, systems, and process improvements.

Qualifications

• 6–10 years of experience in Sales Operations or Revenue Operations.
• Experience with enterprise software, SaaS, cloud, cybersecurity, or observability.
• Strong Salesforce knowledge: CRM processes, reporting, dashboards, data quality.
• Experience with forecasting, pipeline management, territory planning, and reviews.
• Advanced Excel and data analysis capabilities.
• Strong business partnering, problem-solving, and communication skills.
• Ability to influence stakeholders across functions and seniority.
• Experience with BI and applying AI/automation tools for analysis.
• Bachelor’s degree in business/Finance/Economics/Analytics/IS or related discipline.

Responsibilities

• Act as the primary Sales Operations partner for India sales leaders.
• Provide forward-looking insights and recommendations to improve growth and execution.
• Drive a consistent regional forecasting cadence and identify risks.
• Analyze pipeline generation, progression, and productivity trends.
• Ensure adherence to sales policies and data standards.
• Navigate Salesforce reports, dashboards, and data quality requirements.

Skills

Sales Operations

Forecasting

Data analysis

Executive communication

Cross-functional partnering

Education

Bachelor’s degree in business/finance/analytics

Tools

Salesforce

Excel

Business Intelligence

Generative AI tools

Job description

Your role at Dynatrace

The Sales Operations Analyst is a strategic business partner to Sales Leadership, responsible for driving operational excellence, forecast rigor, pipeline health, productivity, and disciplined execution across India region.

Working directly with Regional Vice President of India, Regional Directors, and cross-functional stakeholders, this role delivers forward-looking insights, identifies risks and growth opportunities, improves business processes, and supports achievement of revenue objectives. The successful candidate combines strong analytical capability with commercial judgment, executive communication, and independent execution.

Strategic Business Partnership

• Act as the primary Sales Operations partner for Sales Leaders in India, supporting strategic planning, operational execution, and business reviews

• Build trusted relationships with RVPs, Regional Directors, sellers, and cross-functional partners.

• Provide forward-looking insights and recommendations that improve growth, productivity, and execution discipline

• Influence decisions through clear analysis, commercial judgment, and practical recommendations

Forecasting and Business Cadence

• Drive a consistent weekly, monthly, quarterly, and annual operating cadence across the region

• Support forecast reviews and proactively identify forecast risk, pipeline gaps, execution challenges, and upside opportunities

• Prepare concise, executive-ready analyses that help Sales Leadership stay ahead of business issues

• Monitor critical performance indicators and recommend corrective actions where required

Pipeline and Revenue Analytics

• Analyze pipeline generation, progression, coverage, conversion, and sales productivity trends

• Translate data into recommendations to improve pipeline quality, velocity, and conversion

• Conduct territory, whitespace, account, and market opportunity analysis

• Support annual planning and go-to-market development with accurate, timely, and relevant insights

Sales Process Excellence

• Identify operational gaps, process bottlenecks, and performance inconsistencies, and drive resolution

• Promote adherence to sales policies, methodologies, data standards, and operating requirements

• Partner with Finance, Enablement, Marketing, Data, Systems, and other teams to improve seller productivity and business outcomes

Salesforce, Data, and Systems

• Independently navigate Salesforce processes, reports, dashboards, and underlying data required for day-to-day Sales Operations support

• Serve as a subject matter expert for Sales Operations tools, reporting, and workflows

• Drive data quality, governance, process compliance, and accurate use of sales systems

• Support user adoption and operational training where required

Operational Ownership and Communication

• Provide proactive, reliable, and insight-driven day-to-day support with minimal supervision

• Prioritize effectively, exercise sound judgment, and take ownership from issue identification through resolution

• Escalate risks early and appropriately, with clear context, business impact, and recommended action

• Communicate in a clear, timely, and structured manner so Sales Leadership and stakeholders can make informed decisions

What will help you succeed

• 6 to 10 years of experience in Sales Operations, Revenue Operations, Business Operations, or a related function

• Experience supporting enterprise software, SaaS, cloud, cybersecurity, observability, or another high-growth technology environment

• Strong Salesforce knowledge, including CRM processes, reporting, dashboards, and data quality practices

• Experience with forecasting, pipeline management, territory planning, and sales performance reviews.

• Advanced Excel and data analysis capability

• Strong business partnering, problem-solving, written communication, and presentation skills.

• Ability to influence stakeholders across functions and levels of seniority

• Experience with business intelligence and applying generative AI, automation technologies, and modern productivity tools to support analysis, problem-solving, and day-to-day business operations

• Bachelor’s degree in business, Finance, Economics, Analytics, Information Systems, or a related discipline, or equivalent experience

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security .

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• You'll get to work at the forefront of innovation with Dynatrace Intelligence —the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.