Senior Dynatrace Administrator

NTT DATA, Inc.; Dadri; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

NTT DATA seeks a Senior Dynatrace Administrator in Noida, UP, India to lead end-to-end Dynatrace administration, optimization, and observability across enterprise environments. The role focuses on platform health, performance monitoring, and proactive improvements.

You will configure alerts, dashboards, and integrations (ITSM/ServiceNow), mentor junior staff, and coordinate upgrades with change management processes. Strong communication and collaboration are essential.

Qualifications

• 6–9+ years in enterprise monitoring/observability
• Hands-on Dynatrace administration experience (SaaS or Managed)
• Deep understanding of APM concepts, tracing, metrics, logs, and events
• Experience monitoring Java/.NET apps, infra, cloud, and containers
• Ability to troubleshoot complex performance and availability issues across full stack
• Experience in enterprise production environments and ITIL processes

Responsibilities

• Own administration and operational health of the Dynatrace platform, including OneAgent deployment and access management
• Design and maintain monitoring for APM, infrastructure, cloud services, containers, and digital experience
• Configure and optimize alerting policies, dashboards, and custom metrics
• Lead platform upgrades and maintenance aligning with change management
• Act as L3 escalation point for complex performance and observability issues
• Perform deep dive analysis and root cause investigations using Dynatrace AI and analytics
• Integrate Dynatrace with ITSM tools (e.g., ServiceNow) and other enterprise platforms
• Collaborate with cross-functional teams to onboard and optimize monitoring for new services
• Drive observability best practices, standardization, and automation
• Provide technical guidance and mentoring to junior admins
• Develop and maintain SOPs, dashboards, reporting, and docs
• Support service reviews, audits, and leadership reporting on platform health

Skills

Dynatrace administration

APM/Observability

Java/.NET monitoring

ITIL knowledge

SRE/DevOps collaboration

Troubleshooting

Tools

ServiceNow ITSM

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Senior Dynatrace Administrator to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role Summary

The Senior Dynatrace Administrator is responsible for the end to end administration, optimization, and technical leadership of the Dynatrace observability platform. The role ensures proactive monitoring of application, infrastructure, cloud, and digital experience components, and supports service availability, performance, and continuous improvement initiatives across enterprise environments.

Key Responsibilities

• Own administration and operational health of the Dynatrace platform, including OneAgent deployment, environment configuration, and access management


• Design and maintain monitoring for APM, infrastructure, cloud services, containers, and digital experience


• Configure and optimize alerting policies, problem detection rules, dashboards, and custom metrics


• Lead platform upgrades, enhancements, and maintenance activities in alignment with change management processes


• Act as an L3 escalation point for complex performance, availability, and observability issues


• Perform deep dive analysis and root cause investigations using Dynatrace AI and analytics


• Integrate Dynatrace with ITSM tools (e.g., ServiceNow) and other enterprise platforms


• Collaborate with application, network, cloud, SRE, and platform teams to onboard and optimize monitoring for new services


• Drive observability best practices, standardization, and automation improvements


• Provide technical guidance and mentoring to junior administrators and team members


• Develop and maintain SOPs, dashboards, reporting, and operational documentation


• Support service reviews, audits, and leadership reporting related to platform health and performance

Required Skills & Experience

• 6–9+ years of experience in enterprise monitoring, APM, or observability roles


• Strong hands on experience administering Dynatrace (SaaS or Managed)


• Deep understanding of APM concepts, distributed tracing, metrics, logs, and events


• Experience monitoring Java/.NET applications, infrastructure, cloud, and container platforms


• Ability to troubleshoot complex performance and availability issues across full stack


• Strong experience working in enterprise production environments


• Working knowledge of ITIL processes (Incident, Problem, Change)


• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, GCP) and Kubernetes


• Scripting or automation experience (Python, PowerShell, REST APIs)


• Experience with multiple observability tools (AppDynamics, New Relic, Splunk)


• Dynatrace certifications (Associate / Professional)


• Experience supporting DevOps / SRE operating models

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us .