IND Sr. Consultant I - Health - System Delivery

Mployee.me; Gurugram District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Mployee.me in Gurgaon is seeking an experienced System Delivery Coordinator to build and configure benefit schemes for clients using configurable platforms. You will support UAT, drive quality improvements, and lead training for new team members.

The role requires strong domain knowledge in flexible benefits, health care, and experience with configuration tools. Hybrid work in Gurgaon with a focus on delivery excellence and stakeholder management.

Qualifications

• Required education and certifications: B.Tech/MCA or relevant qualification
• Required years of experience: 6-8 Years experience in relevant field

Responsibilities

• Ongoing Operations Expert knowledge of flexible benefit and Health Care domain to support the client and the internal team
• Provide technical expertise and domain knowledge
• Work with the Senior Business Analyst/Business Analyst to ensure key learning areas are driven out across all flex clients
• Effective and transparent communication with Ops Manager/Team
• Good understanding of all standard Procedure Documents
• Able to prioritize and identify change requests and adapt build approach based on changes in scope
• Designing solutions and evaluating the risks to the business
• Expert at stakeholder management
• Hand-on experience in estimation, risk management, preparing dashboard, project progress report and summary reports and defect density reports to monitor the project
• Design & Configuration
• Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
• Experienced in all configuration tools and systems
• Expert in at least two business technology tools (Pervasive, GI, Kentico)
• Leading team initiatives around implementation approach to improve engagement, time management, analytical skills

Skills

Verbal communication

Written communication

Project management

Six Sigma

Data analysis

HTML

CSS

Education

B.Tech/MCA or relevant qualification

Tools

Pervasive

GI

Kentico

Job description

Job Title: IND Sr. Consultant I - Health - System Delivery

Job Summary

The System Delivery Coordinator is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements. The System Delivery Coordinator will work closely with the requirements owners (SA/DA/BA), providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities. Leading best practice adoption and improvement for the team. Participating in innovation initiatives and drive results on continuous improvement. Lead training to new configuration team members.

Job Responsibilities

• Ongoing Operations Expert knowledge of flexible benefit and Health Care domain to support the client and the internal team
• Provide technical expertise and domain knowledge
• Work with the Senior Business Analyst/Business Analyst to ensure key learning areas are driven out across all flex clients.
• Effective and transparent communication with Ops Manager/Team.
• Good understanding of all standard Procedure Documents
• Able to prioritize and identify change requests and adapt build approach based on changes in scope.
• Designing solutions and evaluating the risks to the business
• Expert at stakeholder management
• Hand-on experience in estimation, risk management, preparing dashboard, project progress report and summary reports and defect density reports to monitor the project.
• Design & Configuration
• Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
• Experienced in all configuration tools and systems.
• Expert in at least two business configuration platforms.
• Demonstrate flexibility to varying business demands both in terms of availability and technical delivery
• Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements
• Include configuration friendly comments in the customization and descriptions to ease the maintenance
• Identify system development needs and complete change request template document.
• Domain Knowledge
• Understanding of H&B, flexible Domain and implementation experience.
• Configuration Skills
• Subject matter expert of database model and able to evaluate data trends across clients
• Proficient in writing complex queries.
• Expert in at least two business technology tools (Pervasive, GI, Kentico).
• Leading team initiatives around implementation approach to improve engagement, time management, analytical skills

Skills / Competencies

• Excellent verbal and written communication skills
• Ability to communicate and sell complex technical ideas
• Ability to manage work streams in a project
• Ability to work effectively in a project team
• Effective Business writing
• Project Management
• Six Sigma
• Data Analysis and reporting
• HTML and CSS

Job Details

• Position type: Full Time
• Work Location: Gurgaon
• Working style: Hybrid
• Shift Time: 12noon to 9pm
• People Manager role: No

Qualifications

• Required education and certifications: B.Tech/MCA or relevant qualification
• Required years of experience: 6-8 Years experience in relevant field