IN_Senior Associate_Power Platform_GCC_Advisory_Bangalore
Price Waterhouse Cooper LLP
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Benefits offered by this job
Job summary
PwC is hiring in Bangalore for a Senior Associate in Business Application Consulting, focusing on Microsoft Dynamics 365 CRM. You will analyze client needs, implement CRM solutions, and provide training and support to ensure seamless integration and adoption.
Responsibilities include configuring D365 CRM, building custom components, API integrations, and enforcing code quality with CI/CD pipelines. Collaboration with data engineers, UX, and consultants is essential.
Qualifications
- Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules.
- Experience in customization and extension of Dynamics 365 CRM using JavaScript and .Net.
- Strong integration skills with REST API, Informatica or Web API.
Responsibilities
- Configure and customize MS D365 CRM to deliver scalable solutions.
- Design and develop custom components and extensions.
- Build integrations with upstream/downstream systems via APIs.
- Define non-functional requirements and ensure performance, security, and scalability.
- Produce technical docs and support UAT; mentor junior engineers.
Skills
Education
Tools
Job description
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose‑led and values‑driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
- Require at least4-7years of IT experience. Must
- Configure and customise MS D365 CRM platform to deliver scalable, maintainable solutions
- Design and develop custom components and extensions using platform-specific tooling and languages
- Build and secure integrations with upstream/downstream systems via REST/SOAP APIs, middleware
- Establish and manage environments, source control, and CI/CD pipelines; enforce branching, code quality, and release practices.
- Define and meet non‑functional requirements including performance, scalability, reliability, and security; perform tuning and guardrails
- Produce clear technical documentation: solution designs, API/interface contracts, data dictionaries, deployment guides, and operations runbooks
- Ensure quality through unit/integration testing, automated test coverage where applicable, peer code reviews, and structured defect triage; support UAT
- Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes
- Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices
- Advise clients on platform roadmaps, release impacts, and optimisation opportunities across adjacent tools
Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules Experience preferred 4-9 yrs Education qualifications BE/BTech/MTech Experience in customization and extension of Dynamics 365 CRM using java scripts, web resources etc., server‑side customization using C# & .Net assemblies along with the following technologies and processes:
- JavaScript and frameworks like Node.js, Angular.js
- Plugins & workflows
- Integrations (Informatica and Web API)
- Power Automate / Azure Functions
- Portals / power pages
- Batch jobs
- Pipeline deployments and Server administration
- Microsoft Azure services and API integration
- Data Migration via tools or MS Dynamics features
Strong interpersonal and communication skills Commitment to high-quality delivery
[Bangalore] | [On-site]
Advisory
Not Applicable
Operations
Senior Associate
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose‑led and values‑driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
- Require at least4-7years of IT experience. Must
- Configure and customise MS D365 CRM platform to deliver scalable, maintainable solutions
- Design and develop custom components and extensions using platform-specific tooling and languages
- Build and secure integrations with upstream/downstream systems via REST/SOAP APIs, middleware
- Establish and manage environments, source control, and CI/CD pipelines; enforce branching, code quality, and release practices.
- Define and meet non‑functional requirements including performance, scalability, reliability, and security; perform tuning and guardrails
- Produce clear technical documentation: solution designs, API/interface contracts, data dictionaries, deployment guides, and operations runbooks
- Ensure quality through unit/integration testing, automated test coverage where applicable, peer code reviews, and structured defect triage; support UAT
- Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes
- Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices
- Advise clients on platform roadmaps, release impacts, and optimisation opportunities across adjacent tools
Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules Experience preferred 4-9 yrs Education qualifications BE/BTech/MTech Experience in customization and extension of Dynamics 365 CRM using java scripts, web resources etc., server‑side customization using C# & .Net assemblies along with the following technologies and processes:
- JavaScript and frameworks like Node.js, Angular.js
- Plugins & workflows
- Integrations (Informatica and Web API)
- Power Automate / Azure Functions
- Portals / power pages
- Batch jobs
- Pipeline deployments and Server administration
- Microsoft Azure services and API integration
- Data Migration via tools or MS Dynamics features
Strong interpersonal and communication skills Commitment to high-quality delivery
[Bangalore] | [On-site]
GenAI, Copilot, PowerApps, Power Automate, Power Platform AI hub, LLM,RAG, ModelDriven App, Azure OpenAI, GPT Models
- Verbal Communication: Clearly explaining ideas and solutions to team members and stakeholders.
- Written Communication: Writing clear and concise documentation, emails, and reports.
- Problem‑Solving:Analyzing complex issues and devising effective solutions
- Prioritizing tasks and managing time effectively.
- Quickly learning and adapting to new technologies and methodologies.
- Writing clean, efficient, and error‑free code
- CriticalThinking:Evaluating multiple solutions and approaches to a problem.
- Working effectively within a team.
- Cultural Awareness:Being sensitive to and respectful of cultural differences in a global work environment.
4 to 7
'B.Tech/BE/M.Tech/MBA/BSC
Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration
Microsoft Power Platform
Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration {+ 8 more}
(If blank, desired languages not specified)
Not Specified
No
No
September 22, 2026
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