IN_Bosch Rexroth India _ Field Service Engineer/ Executive(Hydraulic System)_Ahmedabad

Bosch Group; Ahmedabad District; On-site; INR 450,000 - 750,000; Full time

Job summary

Bosch Rexroth India is seeking a mechanical engineer with 3-6 years of experience to handle field service, OEM and end-customer complaints, and warranty processes. The role focuses on hydraulics, fault finding, and mobile equipment support across specified industrial sectors.

The candidate will coordinate with Quality and Service teams, ensuring timely issue resolution and customer satisfaction in a dynamic manufacturing environment.

Qualifications

• B.E. / Diploma (Mechanical) with 3-6 years of relevant experience
• Should have below skill-set:
• - Customer orientation, Products Knowledge, Communication Skills
• - Presentation Skills

Responsibilities

• Attend OEM & End Customer complaint for Field & Zero Km & close the complaint in coordination with Quality team
• Fostering internal relationship with internal Service Organizations and other departments
• Effective communication and interpersonal skills for interactions with customers and source plant teams
• Proto-validation sign-off for various mobile applications like Compactors, Backhoe Loader, Excavator, concrete pump and other construction & mining equipment.
• Attainment of KPIs Service TAT for closure of customer complaint.
• Handling warranty claim management including submission of 8D, Quad chart -reports & closure of complaints

Skills

Customer orientation

Products Knowledge

Communication Skills

Presentation Skills

Education

BE / Diploma (Mechanical)

Job description

• Full-time

Company Description

Unlock Your Potential: A Rewarding Career with Bosch Rexroth India

Bosch Group is more than 139 years old organization, head quartered in Germany, active across diverse sectors including Automotive, Industrial, Consumer Goods, and Energy & Building Technology.

Bosch in India is operating since 1951 through its 11 legal entities with 17 manufacturing sites and 7 development centers, including its largest development center outside Germany, with 39,000+ associates and net revenue of 373,457 mINR (FY 2024-25).

Bosch Rexroth is one of the subsidiaries of Bosch Group and is a leading expert in drive and control technologies. Under the brand name of Rexroth (more than 231 years old Brand), employing 40000+ employees across Globe. The company provides cutting-edge automation solutions, software, and services that enable businesses to operate more efficiently while accelerating digital transformation and sustainability.

Bosch Rexroth India is a 100% subsidiary of Bosch Rexorth AG with INR 2200+ Crores turnover (FY 2024-25) and 2000 employees.

Bosch Rexroth India supplies tailored drive and control solutions across three key sectors:Mobile Applications,Industrial Applications, andFactory Automation:

• Industrial Hydraulics:Market-leading pumps, valves, cylinders, and power units.
• Electric Drives & Controls:Next-genctrlX AUTOMATIONopen ecosystem and IoT gateways for smart factories.
• Linear Motion & Assembly:Modular conveyor systems (Vario Flow plus), screw drives, and ergonomic workstations.
• Mobile Robotics & Tightening:Automated guided vehicles (ACTIVE Shuttle) and precision cordless tools (NEXO) for automotive and heavy manufacturing.

We are deeply committed to employee development, well-being and fostering an inclusive, collaborative environment where you can work on advanced technologies and make a meaningful impact. If you're a promising and dynamic professional, we invite you to explore a long-term and rewarding career with us.

Strong troubleshooting and problem-solving skills in hydraulic Component (Axial piston pump & motor, Mobile control valve & Mobile hydraulic system

• Attend OEM & End Customer complaint for Field & Zero Km & close the complaint in coordination with Quality team
• Fostering internal relationship with internal Service Organizations and other departments
• Effective communication and interpersonal skills for interactions with customers and source plant teams
• Proto-validation sign -off for various mobile applications like Compactors, Backhoe Loader, Excavator, concrete pump and other construction & mining equipment.
• And attainment of KPIs Service TAT for closure of customer complaint.
• Handling warranty claim management including submission of 8D, Quad chart -reports & closure of complaints

Qualifications

B.E. / Diploma (Mechanical) with 3-6 years of relevant experience

Should have below skill-set:

- Customer orientation, Products Knowledge, Communication Skills

- Presentation Skills

Additional Information

Knowledge / Specialization / Experience / Expertise
required in the areas like :

In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly,
Testing),Technical knowledge, troubleshooting skills, adaptability & Communication
skills

Preferred Industry - Hydraulics