Implementation Trainer

Highradius; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Fun-filled work culture

Equal employment opportunities

Pre-IPO Global SaaS Centaur project

Job summary

HighRadius seeks an Analyst or Senior Analyst to train internal and partner teams on HighRadius products. You will create training content, deliver sessions to new hires, interns, and partners, and serve as the ACE team's main contact. Strong organization, attention to detail, and excellent communication are essential.

This role offers high visibility with leadership and requires proactive engagement with consultants, product, and support teams to keep training materials accurate and up-to-date.

Qualifications

• Excellent communication and time management skills.
• Strong analytical and problem-solving abilities.
• Effective presentation and organizational skills.
• Collaborative with cross-functional teams and conflict resolution abilities.
• Training aptitude and technical inclination.

Responsibilities

• Deliver product training to HighRadius Teams - Consultants / Partners and manage the whole lifecycle.
• Review and validate product training materials.
• Create and maintain standard product training materials for new or updated HighRadius products.
• Improve the training process by analyzing the training feedback and JIRA tickets.
• Collaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accurate.
• Prior knowledge of HighRadius Products will be a plus.
• Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care.
• Prior knowledge and experience of technical training delivery and content creation.
• Prior knowledge of Order to Cash process will be a plus.
• Prior experience with training clients on SaaS products will be a plus.

Skills

Communication skills

Time management

Analytical skills

Problem solving

Presentation skills

Organizational skills

Collaboration

Conflict resolution

Training aptitude

Technical inclination

Team player

Education

Bachelor's or Master's degree

Job description

About Us

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+

agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job Summary

The Analyst or Senior Analyst will be responsible for ensuring that we effectively train our

HighRadius Consultants (Internal/Partners) members on the HighRadius Products. The analyst will be responsible to manage the end-to-end training tasks, which includes creating training content and delivering training to New Hires/ Interns / Partners. This job profile will offer an individual high visibility with regular consulting leadership and consultant interaction as he/she will be the main point of contact from ACE team. The candidate must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities

• Deliver product training to HighRadius Teams - Consultants / Partners and manage the whole lifecycle
• Review and validate product training materials
• Create and maintain standard product training materials for new or updated HighRadius products
• Improve the training process by analyzing the training feedback and JIRA tickets
• Collaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accurate
• Prior knowledge of HighRadius Products will be a plus
• Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care
• Prior knowledge and experience of technical training delivery and content creation
• Prior knowledge of Order to Cash process will be a plus
• Prior experience with training clients on SaaS products will be a plus

Skill & Experience Needed

• Overall 3-6 years of professional services experience.
• Bachelor's or Masters Degree (preferably from tier 1 or tier 2 institutes).
• Location: Hyderabad.
• Mandatory: Good communication skills, Excellent Time Management skills, Good Analytical Skills, Good problem solving skills, Good presentation skills, Organizational skills, Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination, Team Player.
• Desirable: Consulting Experience with HighRadius Products, Exposure to projects, Exposure to Functional consulting roles
• Experience in following the established processes/standards/templates to achieve successful results.

What Youll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/)
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.