Human Resources Business Partner

Plum; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Comprehensive health insurance

Flexible hybrid work environment

Job summary

Plum, India's leading employee benefits and health insurance platform, is seeking a Senior HRBP to partner with Sales, Marketing, or customer-facing teams. You will design and nurture high-performing cultures, coach managers, and lead people programs with a bias for impact over process.

This hybrid role is based in Bengaluru, offering a senior opportunity to influence talent strategy at scale. You’ll build trusted relationships and guide leaders through complex people decisions.

Qualifications

• 5-7 years of HRBP or People Partner experience in a B2B environment.
• Ability to manage conflict and difficult conversations with discretion.
• High emotional intelligence and trust-building with leaders.
• Strong business acumen, revenue awareness, and growth targets.
• Exposure to Sales, Marketing, or Customer Success teams is a plus.
• Background in Psychology, OB, or Human Development preferred.
• Builder mindset: comfortable with ambiguity and creating processes.

Responsibilities

• Strategic partnership with business leaders on org design and talent decisions.
• Resolve sensitive employee situations with discretion and empathy.
• Build deep stakeholder relationships and understand pressures behind decisions.
• Coach managers on leadership and people practices to enable growth.
• Drive people programs like engagement, retention, and talent reviews.
• Spot cultural signals early and connect people with leadership.
• Collaborate with TA, L&D, and Comp & Benefits to deliver a seamless people experience.

Skills

Strategic partnership

Conflict resolution

Stakeholder relationships

Manager enablement

People programs

Culture & EQ

Cross-functional collaboration

Business acumen

Emotional intelligence

Education

Psychology or Organizational Behavior background

Job description

Plum is India's leading employee benefits and health insurance platform, helping companies take better care of their people. We're on a mission to make healthcare accessible, transparent, and delightful, and we're growing fast. As we scale, our People function is central to how we build, retain, and grow our talent.

ABOUT THE ROLE

We're looking for a Senior HRBP who is a genuine thought partner, someone who deeply understands people, business, and the nuance between the two. You'll embed with business teams (with a preference for Sales, Marketing, or Customer-facing functions), navigate the complex human dynamics of a fast-scaling startup, and help leaders build resilient, high-performing cultures.

This is not a transactional HR role. We want someone who thinks in systems, listens before advising, and brings both emotional intelligence and business acuity to every conversation.

WHAT YOU'LL DO

• Strategic Partnership. Act as a strategic thought partner to business leaders, helping them navigate org design, team dynamics, and talent decisions.
• Conflict Resolution. Handle sensitive and complex employee situations with discretion, empathy, and sound judgment, from performance conversations to team conflict.
• Stakeholder Relationships. Build deep relationships across your business unit; understand their goals, pressures, and the human context behind decisions.
• Manager Enablement. Coach managers on leadership, feedback, and people practices, enabling them to grow as leaders rather than creating dependency on HR.
• People Programs. Drive critical people programs like engagement, retention, and talent reviews with a bias for impact over process.
• Culture & EQ. Spot cultural signals early and bring them to the surface; be the connective tissue between people and leadership.
• Cross-functional Collaboration. Partner with Talent Acquisition, L&D, and Comp & Benefits teams to deliver a seamless people experience.

WHAT WE'RE LOOKING FOR

• Experience. 5-7 years of HRBP or People Partner experience, ideally in a B2B who has seen the 1-10 Journey.
• Conflict Competence. Demonstrated ability to manage conflict, have difficult conversations, and hold space for complexity without losing composure.
• Emotional Intelligence. High EQ, you read rooms well, build trust quickly, and know when to push and when to listen.
• Business Acumen. You understand revenue, growth targets, and what it means to operate in a fast-paced commercial environment.
• Functional Context. Exposure to Sales, Marketing, or Customer Success orgs is a strong plus.
• Academic Background. Background or training in Psychology, Organizational Behavior, or Human Development is preferred.
• Builder Mindset. You're energized by ambiguity and motivated to create, not just run, people processes.

YOU'LL THRIVE HERE IF

• You've been in the room when a startup scaled through chaos and helped the people come out better for it.
• You find yourself naturally curious about why people behave the way they do.
• You can hold a business leader accountable while still being their biggest champion.
• You don't wait for a playbook, you write the playbook.
• You're as comfortable with data and dashboards as you are with a 1:1 that goes emotionally deep.

WHAT PLUM OFFERS

• A seat at the table with real influence on how we build our people culture at scale.
• Comprehensive health insurance (of course, we're Plum).
• Flexible hybrid work environment from Bangalore.
• A leadership team that takes people seriously as a competitive advantage.