Head Human Resources (PSS08072)

Personnel Search Services Group; Delhi; Sur place; INR 2 400 000 - 4 200 000; Plein temps

Résumé du poste

Personnel Search Services Group is hiring an HRBP Lead to partner with business leaders, align people strategies with goals, and drive organizational effectiveness in a tech-driven environment.

The role covers talent management, workforce planning, performance management, workforce change, and sustaining a positive employee experience in a fast-paced setting.

Qualifications

• MBA/Postgraduate qualification in HR preferred.
• 8–12 years HR experience with 4–5 years as HRBP for tech/fintech/InsurTech.
• Experience in high-growth startup/scale-up environments is desirable.
• Strong partnering, stakeholder mgmt, and data-driven HR analytics capability.
• Working knowledge of employment laws and HR best practices.

Responsabilités

• Partner with leaders to translate priorities into people strategies.
• Advise on org design, workforce planning, succession, and talent development.
• Drive talent reviews, succession planning, and leadership development.
• Identify capability gaps and implement development interventions.
• Partner with Talent Acquisition to support hiring strategies and growth.
• Lead performance management: goals, reviews, calibration.
• Coach managers on feedback, performance, and development.
• Build a high-performance, accountability-driven culture.
• Manage employee relations with fairness, confidentiality, and compliance.
• Resolve workplace issues through coaching, mediation and policy guidance.
• Promote inclusive, respectful, collaborative work environment.
• Support transformation, restructuring and organizational change.
• Drive change management plans for adoption and engagement.
• Facilitate leadership communication during change.
• Design and implement employee engagement initiatives.
• Analyze engagement surveys and create action plans.
• Champion DEI and wellbeing programs.
• Ensure compliance with labor laws and policies.
• Partner with HR Operations for seamless HR processes.
• Continuously improve HR policies and employee experience.

Connaissances

HRBP

Stakeholder management

Talent development

Organizational design

Change management

Performance management

Employee engagement

Labor laws

HR analytics

HRIS

Formation

MBA/PG in HR

Outils

HR analytics

HRIS

Description du poste

About The Company

This organization is committed to transforming the healthcare sector by bringing trust and transparency, particularly in insurance claims processing. Positioned as a pioneering force in the Indian healthcare ecosystem, it aims to streamline complex processes and enhance patient‑centricity through innovation and compassion, targeting a complete transformation by 2030.

About The Company

This organization is committed to transforming the healthcare sector by bringing trust and transparency, particularly in insurance claims processing. Positioned as a pioneering force in the Indian healthcare ecosystem, it aims to streamline complex processes and enhance patient‑centricity through innovation and compassion, targeting a complete transformation by 2030.

Position Overview

The HRBP Lead serves as a strategic partner to business leaders, aligning people strategies with business objectives. This role drives talent management, organizational effectiveness, employee engagement, performance management, workforce planning, and change management while ensuring a positive employee experience in a fast‑paced, technology‑driven environment.

Key Responsibilities

• Partner with business leaders to understand strategic priorities and translate them into effective people strategies.
• Act as a trusted advisor on organizational design, workforce planning, succession planning, and talent development.
• Drive talent review, succession planning, and leadership development initiatives.
• Identify critical capability gaps and implement development interventions.
• Partner with Talent Acquisition to support hiring strategies and workforce growth.
• Lead performance management processes including goal setting, performance reviews, and calibration.
• Coach managers on feedback, performance improvement, and employee development.
• Build a high‑performance, accountability‑driven culture.
• Manage employee relations matters with fairness, confidentiality, and compliance.
• Resolve workplace issues through coaching, mediation, and policy guidance.
• Promote an inclusive, respectful, and collaborative work environment.
• Support business transformation, restructuring, and organizational change initiatives.
• Drive change management plans to ensure successful adoption and employee engagement.
• Facilitate leadership communication during periods of change.
• Design and implement employee engagement initiatives.
• Analyze engagement survey results and create action plans.
• Champion diversity, equity, inclusion, and wellbeing programs.
• Ensure compliance with applicable labor laws and company policies.
• Partner with HR Operations to ensure seamless execution of HR processes.
• Continuously improve HR policies, processes, and employee experience.

Required Experience & Qualifications

• Education: MBA/Postgraduate qualification in HR is preferred.
• Experience: 8–12 years of progressive HR experience, with at least 4–5 years as an HR Business Partner supporting technology, digital, fintech, or InsurTech businesses.
• Leadership: Experience in high‑growth startup or scale‑up environments is highly desirable.
• Technical Expertise: Strong business partnering and stakeholder management skills; expertise in organizational development and change management; strong understanding of performance management and talent development; working knowledge of employment laws and HR best practices; data‑driven decision‑making and HR analytics capability.
• Soft Skills: Excellent coaching and influencing abilities; excellent communication, interpersonal, and conflict resolution skills; ability to thrive in a dynamic, fast‑paced environment; strong business mindset.

Why Consider this Opportunity?

• Lead strategic HR initiatives in a mission‑driven organization transforming the healthcare ecosystem.
• Partner closely with business leaders to shape people strategies that drive growth and organizational effectiveness.
• Influence culture and employee experience in a fast‑paced, technology‑driven environment.
• Drive change management and talent development in a high‑growth startup or scale‑up context.
• Champion diversity, equity, inclusion, and wellbeing programs with visible impact.