Human Resources Assistant

Cafe Coffee Day; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading cafe chain in Bangalore seeks an Assistant Manager - Talent Acquisition to manage recruitment for cafe/store-level roles. Responsibilities include sourcing, screening, and onboarding employees while ensuring compliance with labor laws and company policies. Ideal candidates will have 2-4 years of experience, including time in the retail or hospitality sectors, and strong communication skills. This full-time role is essential for maintaining operational excellence at the store level.

Qualifications

• 2-4 years of experience, including 1+ years in FMCG/Retail or hospitality industries.
• Fluency in English and local language is required.

Responsibilities

• Manage the full recruitment lifecycle for cafe/store-level roles.
• Facilitate employee onboarding and ensure compliance with labor laws.
• Generate HR reports and analyze recruitment data.

Skills

High-volume recruitment

Customer service orientation

Strong communication skills

Conflict mediation

Data analysis

Education

Bachelor's degree in HR, Business, or related field

Job description

Direct message the job poster from Cafe Coffee Day

Assistant Manager - Talent Acquisition | Recruiting

Role & Responsibilities

Purpose of the role: The Talent Acquisition HR Specialist for cafe/store-level hiring is responsible for managing the recruitment process for front-line roles within cafes or retail stores. This role plays a pivotal part in ensuring that the organization attracts and hires top-quality talent to deliver exceptional customer service and operational excellence at the store level.

Manage the full recruitment lifecycle for cafe/store-level roles, including sourcing, screening, interviewing, and onboarding. Build and maintain a robust talent pipeline for positions such as Team Members, Baristas, Cafe/Store Managers, Kitchen Staff, and Support Roles.

Develop and execute sourcing strategies to attract candidates for cafe/store-level roles (e.g., Team Members, Baristas, Cafe Managers, Kitchen Staff, Support Staff). Partner with hiring managers to understand staffing needs and create hiring plans. Utilize job boards, social media, employee referrals, and local recruitment drives. Screen resumes and conduct initial interviews. Work closely with store/cafe managers and regional teams to align recruitment efforts with operational goals. Provide updates on recruitment progress and challenges. Ensure compliance with labor laws and company policies. Maintain records and generate reports for leadership.

Employee Onboarding: Facilitate orientation and onboarding for new employees, ensuring they have resources to integrate smoothly.

Employee Relations: Mediate conflicts, address complaints, and foster a positive work environment.

Training and Development: Support employee onboarding and professional development.

Performance Management: Assist in evaluations, feedback, and performance issues.

HR Policies and Compliance: Enforce policies, ensure legal compliance, and stay updated on employment law.

Reporting and Data Analysis: Generate HR reports, analyze data, and maintain records of employee activities.

Employee Engagement: Implement engagement initiatives and conduct satisfaction surveys.

HR Information Systems: Manage HRIS to maintain records and streamline processes.

Educational Qualification: Bachelor's degree in HR, Business, or related field (or equivalent).

Experience: 2-4 years, including 1+ years in FMCG/Retail or hospitality industries.

We seek a dynamic, results-driven Talent Acquisition Specialist with experience in high-volume recruitment, retail/hospitality operations, and a passion for top talent.

Language Fluency: English and Local Language

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources

Industries

• Food and Beverage Services
• Food and Beverage Retail
• Retail

Note: This job posting is active. No indication of expiration found.