Human Resource Manager

Geese Hr And Business Solutions; Kanchipuram; On-site; INR 300,000 - 450,000; Full time

Job summary

Geese HR And Business Solutions in Tamil Nadu is seeking an experienced Showroom Sales Leader to drive performance, guide a sales team, and elevate customer experiences in a fast-paced retail setting.

The role covers store operations, merchandising, inventory control, promotions, and cash handling with a focus on achieving revenue targets and maintaining brand standards.

Responsibilities

• Sales Leadership: Drive showroom sales performance to meet and exceed monthly revenue targets and KPIs.
• Team Management: Recruit, train, schedule, and mentor showroom sales staff to maintain high service standards and productivity.
• Customer Experience: Ensure exceptional customer service, handle escalated customer inquiries or complaints, and foster long-term customer relationships.
• Showroom Operations: Oversee daily opening/closing procedures, maintain operational standards, and enforce store safety protocols.
• Visual Merchandising: Maintain premium showroom presentation, ensuring product displays, pricing tags, and promotional materials align with brand standards.
• Inventory Control: Monitor stock levels, oversee audits, prevent stock loss/shrinkage, and coordinate reorders with the supply chain.
• Performance Tracking: Analyze daily sales reports, track staff performance, and report metrics to senior management.
• Promotions & Marketing: Execute in-store promotional campaigns, discount events, and product launches to boost showroom footfall.
• Cash & Financial Management: Oversee daily cash handling, till reconciliations, and POS transactions with strict accuracy.
• Product Knowledge Training: Conduct continuous product training sessions to upsell and demonstrate items confidently.

Job description

• Sales Leadership: Drive showroom sales performance to meet and exceed monthly revenue targets and key performance indicators (KPIs).
• Team Management: Recruit, train, schedule, and mentor showroom sales staff to maintain high service standards and productivity.
• Customer Experience: Ensure exceptional customer service, handle escalated customer inquiries or complaints, and foster long-term customer relationships.
• Showroom Operations: Oversee daily opening/closing procedures, maintain operational standards, and enforce store safety protocols.
• Visual Merchandising: Maintain premium showroom presentation, ensuring product displays, pricing tags, and promotional materials align with brand standards.
• Inventory Control: Monitor stock levels, oversee inventory audits, prevent stock loss/shrinkage, and coordinate reorders with the supply chain team.
• Performance Tracking: Analyze daily sales reports, track staff performance, and report key metrics and trends directly to senior management.
• Promotions & Marketing: Execute in-store promotional campaigns, discount events, and product launches to boost showroom footfall.
• Cash & Financial Management: Oversee daily cash handling, till reconciliations, and POS transactions with strict accuracy.
• Product Knowledge Training: Conduct continuous product training sessions to ensure staff can confidently demonstrate items and perform upselling.