HR Specialist

Syneos Health, Inc.; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

Syneos Health, Inc. is looking for an HR Specialist in Gurugram to provide administrative support across core HR processes. The ideal candidate will have 3-5 years of HR operations experience and expertise in Workday.

Your role encompasses managing HR procedures, maintaining employee records, and ensuring compliance with policies. Strong communication and analytical skills are essential for delivering high-quality service and supporting employee lifecycle activities.

Qualifications

• 3-5 years of experience in HR operations.
• Strong knowledge of HR operations processes.
• Advanced English proficiency.

Responsibilities

• Manage end-to-end HR processes related to onboarding and offboarding.
• Prepare, validate, and issue HR letters and documentation.
• Ensure data accuracy in HRIS systems.

Skills

HR operations processes

Customer-service oriented mindset

Workday knowledge

Analytical skills

Proficient in Microsoft Office

Ticketing tool experience

Advanced English

Tools

Workday

Ticketing tools

Job description

Job Overview

The HR Specialist provides administrative and operational support across core HR processes, ensuring accurate execution of employee lifecycle activities. The role operates within established procedures and guidelines, with growing autonomy and responsibility. The HR Specialist interacts regularly with employees and managers, delivering high‑quality service while maintaining confidentiality and compliance.

Job Responsibilities

• Manage end‑to‑end HR processes related to onboarding, offboarding, promotions, transfers, employee lifecycle events, and benefits setup.
• Prepare, validate, and facilitate the issuance of HR letters and employment‑related documentation, including offer letters, promotion letters, transfer letters, experience letters, and other correspondence.
• Coordinate and provide timely inputs to payroll, benefits, compensation, and other stakeholder teams to support employee transactions and lifecycle changes.
• Maintain employee records and ensure data accuracy, integrity, and compliance within HRIS systems.
• Respond to employee and manager inquiries regarding HR policies, pay, benefits, leave management, performance processes, and company guidelines through Workday Help; independently resolve queries or appropriately escalates complex issues.
• Support internal audits and ensure compliance with employment legislation, company policies, and data privacy requirements.
• Create, maintain, and update process documentation, SOPs, and knowledge base articles to enhance operational efficiency within a tiered service delivery model.
• Collaborate closely with HR Centers of Excellence, Payroll, Talent Acquisition, HR Business Partners, and other HR functions to ensure seamless service delivery.
• Handle sensitive and confidential employee information with the highest level of discretion and professionalism.
• Participate in projects, process improvement initiatives, and system enhancements, providing operational insights and recommendations.
• Effectively manage workload, prioritize activities based on business needs and service level commitments, and ensure timely completion of assigned tasks.

Qualifications

• Minimum 3‑5 years of experience in HR operations.
• Knowledge of HR operations processes.
• Analytical and customer‑service oriented mindset.
• Workday knowledge – mandatory.
• Ticketing tool experience – mandatory.
• Proficient in Microsoft Office.
• English level – advanced.

EEO Statement

Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which Syneos Health operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. Syneos Health is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.