HR Service Center Analyst

Nasdaq Corporate Solutions India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Nasdaq Corporate Solutions India Pvt Ltd is seeking an HR Service Center Analyst to join Nasdaq People Services. You will provide Level 1 HR support to employees worldwide, handling inquiries, data updates, and HR transactions with accuracy and compliance.

You will work in a dynamic team focused on service excellence, coordinating HR operations and administration while supporting a rotating shift schedule. This role suits HR professionals who value proactive employee experiences and global

Qualifications

• Bachelor’s or Master’s degree in HR, BA, or related field.
• Experience with employee data management systems; Workday preferred.
• Strong attention to detail with analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Willingness to work on Indian holidays per business needs.
• Able to rotate shifts (morning, mid, night) every 6 months.

Responsibilities

• Serve as primary contact for employee HR inquiries with timely resolutions.
• Process and update employee records and HR transactions accurately.
• Coordinate and support a broad range of HR administrative activities.

Skills

Attention to detail

Analytical skills

Communication skills

Flexibility

Education

Bachelor’s or Master’s degree in HR/Business Administration

Tools

Workday

MS Office

Job description

HR Service Center Analyst. An exciting opportunity to join Nasdaq People Services team as an HR Service Center Analyst, where you will provide Level 1 HR support to employees across the globe. You’ll be part of a dynamic team that values collaboration, continuous learning, and service excellence.

Role Responsibilities

• HR Contact Center Support: Serve as the primary point of contact for employee HR inquiries, ensuring timely, accurate, and customer-focused resolution of requests.
• Employee Data Management: Process, maintain, and update employee records and HR transactions with a high degree of accuracy and compliance.
• HR Operations & Administration: Coordinate and support a broad range of HR administrative activities, contributing to the efficient delivery of HR services and processes.

Required Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Exposure to employee data management systems; experience with Workday is preferred.
• Strong attention to detail with sound analytical and problem-solving abilities.
• Excellent interpersonal, verbal, and written communication skills.
• Intermediate proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Flexibility to work on Indian holidays based on business requirements.
• Willingness to participate in a rotational shift schedule, with shifts rotating every six months:
  • Morning Shift: 7:00 AM - 4:00 PM
  • Mid Shift: 12:00 PM - 9:00 PM
  • Night Shift: 3:30 PM - 12:30 AM

This role offers an excellent opportunity for HR professionals who are passionate about delivering exceptional employee experiences and supporting HR operations in a fast-paced, global environment.

Nasdaq is an equal opportunity employer.

We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

Come as You Are Nasdaq is an equal opportunity employer.

We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.