Hr Operations Generalist - US Hiring

Omega Healthcare; Hyderabad, Chennai, Bengaluru; Hybrid; INR 800,000 - 1,100,000; Full time

Job summary

Omega Healthcare seeks an HR Operations Generalist to manage day-to-day HR operations for US teams, including onboarding, separations, redeployment, and compliance tracking. The role partners with U.S. HR leadership, Payroll, and HRIS to drive process improvements and accurate employee records.

The ideal candidate has a Bachelor's degree in HR or related field and 3+ years in HR operations, with strong Excel and Office skills to support audits, reporting, and engagement initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Three or more years of HR generalist, HR operations, or HR shared-services experience.
• Experience supporting structured employee lifecycle processes, including onboarding and separations.
• Strong proficiency with Microsoft Excel, Outlook, PowerPoint, and standard business applications.

Responsibilities

• Own onboarding and employee lifecycle processes for US-based employees, including communications and materials.
• Maintain onboarding compliance, background verification, and screening reporting.
• Process separations and coordinate handoffs with Payroll, IT and other teams.
• Maintain confidential employee records and partner with HRIS to automate repeatable workflows.
• Support redeployment, referral bonuses, recognition programs, and engagement surveys.

Skills

MS Excel

Outlook

PowerPoint

HRIS

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Oracle HCM

Oracle Recruiting

ADP

Relias

DocuSign

JitBit

Amber

Shared Drive

Accurate

Job description

Job Title :

HR Operations Generalist

Location : Bangalore / Hyderabad / Chennai

Summary / Objective

The HR Operations Generalist owns the day-to-day execution and continuous improvement of core HR operations that support the U.S. Human Resources team, including onboarding, separations, redeployment (bench) follow-up, referral program support, recognition and engagement, compliance tracking, and Amber shared-services support. This role exercises independent judgment in managing transitioned processes end to end and partners with U.S. HR leadership, HR Business Partners, Talent Acquisition, Redeployment, Payroll, and HRIS. Matters requiring employee relations judgment, U.S. employment law interpretation, or compensation decisions are escalated to the appropriate HR Business Partner or U.S. HR leadership.

Essential Job Functions

Onboarding & Employee Lifecycle

• Own execution and continuous improvement of the onboarding program for remote and office-based U.S. employees, including new-hire communications, onboarding materials, employee hub content, new-hire check-ins, and feedback, and serve as a resource to new hires and hiring managers.
• Maintain onboarding and ongoing compliance requirements, including monthly OIG/SAM exclusion screenings, credential upkeep, and background verification (ISO BGV) tracking and reporting.
• Process separations in HR systems, including bench terminations, and coordinate handoffs with Payroll, IT, and other downstream teams.
• Maintain accurate, complete, and confidential employee records and personnel files.
• Partner with HRIS to move repeatable onboarding communications and handoffs to automated workflows.

Redeployment & Referral Program Support

• Follow up with redeployment managers and the REMO process on summary gaps, such as scoring clarification or missing information, so bench employees can be considered for open roles without delay.
• Track and process employee referral bonuses with Payroll, and send hot-job and promotional-opportunity communications to employees.

Recognition, Culture & Engagement

• Administer employee recognition and milestone programs, including Omega Global Awards, STAR quarterly awards, and Golden Brick service awards.
• Support employee engagement surveys, including data collection, tracking, analysis, and follow-up action plans with managers.
• Prepare employee communications related to culture, engagement, and recognition, and identify opportunities to improve the employee and candidate experience.

HR Operations, Compliance & Amber Support

• Provide hands on support for performance management, leave administration, and policy communication.
• Track time-sensitive compliance requirements, including immigration expirations, mailed government notices, wage change processing, and handbook updates and acknowledgments.
• Serve as the primary resource for routine employee HR questions, including Amber shared-services chat inquiries, resolving standard matters and escalating employee relations or other complex matters to the appropriate HR Business Partner or U.S. HR leadership.
• Support HR audits by gathering, organizing, and submitting required documentation.

Key Success Indicators / Attributes

• Ability to exercise independent judgment, discretion, and sound decision-making.
• Sound judgment on when to resolve an issue directly and when to escape to U.S. HR.
• Ability to manage multiple recurring deliverables and adjust to changing business needs.
• Proactive, self-directed, and results-oriented approach to work.
• Excellent written and verbal English communication skills.
• High level of professionalism, confidentiality, and integrity.
• Strong time management, organizational, and analytical skills.
• Comfort partnering with U.S.-based teams across time zones.

Supervisory Responsibility

None required.

Work Environment

This position operates in a professional office environment and may include remote or hybrid work in accordance with Company policy. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. While performing the duties of this role, the employee may occasionally be required to stand, walk, sit, use hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, and communicate verbally. Vision requirements include close, distance, peripheral, and depth perception.

Position Type / Expected Hours of Work

This is a full-time position. The work schedule includes regular overlap with U.S. Central/Eastern business hours to support the U.S. HR team, and may occasionally require extended hours to meet business needs.

Travel

Minimal travel required; up to 5%.

Required Education and Experience

Bachelor's degree in Human Resources, Business Administration, or a related field.

Three or more years of HR generalist, HR operations, or HR shared-services experience.

Experience supporting structured employee lifecycle processes, including onboarding and separations.

Strong proficiency with Microsoft Excel, Outlook, PowerPoint, and standard business applications.

Preferred Education and Experience

Experience supporting a U.S.-based or global HR organization from a shared-services environment.

Experience with Oracle HCM or Oracle Recruiting, ADP, Relias, or comparable HR technology.

Experience with background verification, exclusion screening, or credentialing processes.

Working knowledge of U.S. HR practices; PHR, SHRM-CP, or equivalent certification preferred.

Security Access Requirements

Microsoft Office (standard); role-based access to Oracle, ADP, Relias, JitBit, Shared Drive, Amber, DocuSign, and Accurate.

Equal Employment Opportunity

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at [e-mail].

Other Duties

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice. Employee may perform other duties as assigned.