HR Operations & Admin Associate

NTT DATA North America; Gurugram District; On-site; INR 500,000 - 900,000; Full time

Job summary

NTT DATA North America in Gurugram, India seeks an HR Ops & Admin Associate to support UK HR operations. You will assist with onboarding, policy interpretation, ticket management in ServiceNow and monthly HR reporting, while coordinating with cross-functional teams to ensure a positive employee experience.

Ideal candidates have 2–3 years in HR Operations (UK preferred), strong MS Office skills, and proficiency in SuccessFactors or SAP.

Qualifications

• Minimum Graduate in any discipline from a reputed university.
• Solid skills in MS Office (Excel, Outlook, PowerPoint).
• Experience in HR Operations, preferably supporting UK region.
• Knowledge of SuccessFactors is advantageous.
• Strong verbal and written communication, teamwork and organizational skills.

Responsibilities

• Provide daily HR operational support to employees in UK.
• Assist with onboarding of new employees and stakeholder coordination.
• Maintain HR ServiceNow tickets and related documents/policies.
• Prepare monthly HR reports and HR metrics.
• Answer standard questions and interpret HR policies to resolve issues.

Skills

HR Operations

UK Support

SuccessFactors

MS Office

Excel Pro

Communication Skills

Project Management

Teamwork

Independent

Education

Graduate degree

Tools

MS Office Suite

ServiceNow

PowerPoint

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a HR Ops & Admin Associate to join our team in Gurugram, Haryana, India.

Daily Operations

• Provides daily HR Operational support to employees in UK.
• Provides routine administrative support including the preparation of correspondence/ reports, meetings coordination and employee file maintenance.
• Answer standard questions, interpreting policies and helping resolve work-related issues/concerns.
• Assists with the onboarding of new employees, coordinate with various stakeholders for positive employee experience.
• Assists with maintaining HR ServiceNow Tickets, documents / forms, policies, etc.
• Creates and prepares monthly reports and other HR metric reports.

Time Management

• Ensure that all the assigned tasks & responsibilities to self and team are completed within the timelines.
• Demonstrate readiness and approachable attitude at all times to assist other cross-functional processes.

Skills

• Prior experience of HR Ops experience supporting UK is preferred
• SuccessFactors knowledge would be ideal.
• Understanding of overall business strategies and implications of HR policies, decisions and program implementation.
• Proven verbal and written communication skills, teamwork and organizational skills, as well as presentation and facilitation skills, including customer service skills.
• Good project management skills with ability to handle multiple tasks.
• Strong skills in MS Office. Advance knowledge of excel
• Ability to work independently, take initiative to make decisions when required.

Typical Years Of Experience

• Typically requires 2-3 years relevant experience, preferably in a role for HR Operations for UK region.

Working Hours

• UK shift timings

Qualifications

• Minimum Graduate in any discipline from a reputed university
• Solid skills in MS Office (Excel, Outlook, PowerPoint).

Preferences

• Prior experience of HR Ops role supporting UK
• Prior experience of HR Master Data maintenance in SuccessFactors or SAP.
• Any certification/ degree in HR will be given preference
• Professional communication and interpersonal skills.
• High level of accuracy and attention to detail

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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