HR Manager

Ground Zero; Delhi; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Ground Zero is seeking an HR Manager (HRBP & Field Operations) to deliver strategic and hands-on HR business partnering for New Delhi. This role oversees employee experience, performance management, engagement, learning and development, employee relations, retention, and dedicated HR support for field operations.

The ideal candidate will have 8+ years of Generalist HR/HRBP experience, postgraduate qualifications in HR, and a track record of partnering with multi-location teams to translate

Qualifications

• Postgraduate qualification in Human Resources, Personnel Management, or a related discipline.
• Generalist HR / HRBP experience, with multi-location or field-based operations preferred.
• Strong communication, problem-solving, and execution capabilities.

Responsibilities

• HR Business Partnering: Advise managers on workforce planning and people needs across the lifecycle.
• Performance Management: Lead PMS cycles, goal setting, reviews, calibration, and promotions.
• Onboarding, Probation & Feedback: Manage 30-60-90 day feedback, OKRs/KRAs, and confirmations.
• Employee Engagement & Culture: Design engagement calendars, town halls, and wellbeing initiatives; support DEI.
• Employee Relations & Manager Coaching: Handle grievances, provide coaching, document warnings and disciplinary actions.
• Learning & Development: Identify training needs, manage learning calendar, track participation, and leadership development.
• Field HR Partnership & Analytics: Support multi-location field ops, analyze retention and engagement data.
• Policy & Organizational Development: Review policies, assist in org design, talent reviews, succession planning.

Skills

HRBP

Performance Management

Employee Relations

Manager Coaching

L&D

Stakeholder Management

People Analytics

Education

Postgraduate qualification in HR

Job description

HR Manager (HRBP & Field Operations),New Delhi

Experience:8+ Years

Salary:12-15 LPA
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Role Overview

Ground Zero is seeking an HR Manager (HRBP & Field Operations) to deliver strategic and hands‑on HR business partnering. This role oversees employee experience, performance management, engagement, learning and development, employee relations, retention, and dedicated HR support for field operations. The position translates people strategy into operational practices and serves as the primary HR partner for program and operational leadership.

Key Responsibilities

1. HR Business Partnering

• Partner with managers and leadership on workforce planning, organizational capability, and people needs.
• Provide advice across the employee lifecycle, performance, engagement, and employee relations.
• Support managers through people challenges, difficult conversations, and systemic interventions.
• Act as a trusted partner while maintaining high confidentiality and professional judgment.

2. Performance Management

• Lead the annual Performance Management System (PMS) cycle, including goal setting, mid-year reviews, annual evaluations, and calibration.
• Guide managers in goal setting, performance feedback, PIP management, and promotion/increment recommendations.
• Ensure performance concerns are addressed promptly and fairly.

3. Onboarding, Probation & Feedback

• Oversee the 30-60-90 day feedback process for new hires to ensure OKRs/KRAs are established and early challenges are addressed.
• Facilitate probation review discussions and manage timely confirmations or extensions.

4. Employee Engagement & Culture

• Design and execute engagement calendars, town halls, engagement surveys, recognition programs, and wellbeing initiatives.
• Lead retention strategies for critical roles and support Diversity, Equity, and Inclusion (DEI) initiatives.

5. Employee Relations & Manager Coaching

• Manage workplace grievances and employee relations matters with fairness and confidentiality.
• Coach managers on effective feedback, performance handling, and building leadership capabilities.
• Coordinate formal documentation (warnings, show‑cause notices) and handle disciplinary processes.

6. Learning & Development (L&D)

• Conduct annual Training Needs Identification (TNI) and manage the learning calendar.
• Track participation, evaluate training effectiveness, maintain Individual Development Plans, and support leadership development.

7. Field HR Partnership & Analytics

• Serve as the central HRBP for multi‑location field operations, connecting regularly with field teams to address region‑specific risks.
• Ensure consistent application of HR policies and support workforce planning across field sites.
• Analyze retention, engagement, and performance data to provide strategic insights and recommendations to leadership.

8. Policy & Organizational Development

• Periodically review and refine HR policies to align with organizational values and culture.
• Support organizational design, role definitions, talent reviews, and succession planning.

Qualifications & Competencies

Postgraduate qualification in Human Resources, Personnel Management, or a related discipline.

Experience

Generalist HR / HRBP experience, with preference for experience in multi‑location or field‑based operations.

Core Skills

HRBP, Performance Management, Employee Relations, Manager Coaching, L&D, Stakeholder Management, and People Analytics.

Execution Style

Strong problem‑solving, communication, and execution capabilities with sound judgment and discretion.