HR Lead

Keka Technologies Private Limited; Bengaluru; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

SuperK is seeking an experienced HR Lead to own the full people function as the company scales. You will partner with founders to design org structure, lead the HR team, and build systems that support rapid growth across retail operations.

You will establish onboarding, engagement programs, policy frameworks, and payroll governance while maintaining a strong employee experience on the ground in Bengaluru.

Responsibilities

• Lead and develop the HR team with clarity and accountability.
• Build induction/onboarding framework with 30-60-90 day plans.
• Drive employee engagement through pulse checks and leadership programs.
• Own policy framework, ensure practical, compliant policies.
• Support org design, reporting lines, and role clarity as we scale.
• Build employer brand, career page, LinkedIn, candidate experience.
• Oversee L&D: identify gaps, design lightweight training.
• Own HR compliance and audits across growth stages.
• Manage payroll governance with accuracy and timeliness.

Job description

As HR Lead, you will own the full people function at SuperK from building the systems and processes that do

not yet exist, to leading and developing the HR team on the ground. You will be the thinking layer between the

founders, leaders, and the HR team, driving decisions on org design, engagement, L&D, and policy, and

ensuring SuperK's employee experience keeps pace with its growth. This role reports directly to the founders.

KEY RESPONSIBILITIES

• Lead and develop the HR team, ensuring they operate with clarity, accountability, and growing
• Build and own the induction and onboarding framework, including 30-60-90 day plans, manager readiness, and structured knowledge transfer for new hires.
• Drive employee engagement through meaningful pulse checks, structured connect programs, and proactive relationship-building with mid and senior management, not just events.
• Own the policy framework, reviewing, updating, and implementing people policies that are practical, compliant, and suited to a fast-scaling retail business.
• Support org design and structure, helping leaders think through team builds, reporting lines, and role clarity as SuperK expands.
• Build and manage the employer brand, owning the career page, LinkedIn presence, and candidate experience to attract the right talent at scale.
• Oversee L&D at a foundation level: identify gaps, design lightweight learning interventions, and build a training muscle within the team.
• Own HR compliance and audit, ensuring the organisation meets all statutory and regulatory requirements at every stage of growth.
• Own payroll governance, ensuring accuracy, timeliness, and appropriate checks across the payroll function.

WHAT YOU'LL NEED

• 10-12 years of HR generalist experience, with meaningful time spent in retail, FMCG, consumer internet, or a similarly ops-heavy environment.
• A track record of building HR from the ground up: you have been the first or early HR hire, set up processes from scratch, and know what zero to one actually looks like.
• Strong stakeholder influencing skills: you are comfortable pushing back on senior leaders and guiding them, not just executing what they ask.
• Breadth over depth: you have done enough across engagement, L&D, policy, compliance, and TA to lead a generalist team and know when to bring in specialists.
• Genuine connect with the ground: you have worked with non-white-collar employees, understand their world, and can build trust across levels, not just with leadership.
• Ability to operate in a fast-paced, ambiguous environment where systems are still being built and speed matters.

WHY SUPERK

• Be the architect of the people function at one of India's fastest-growing retail businesses: you will build what does not exist and own what you build.
• Work directly with founders and leaders who are deeply invested in culture and people, not just business metrics.
• Lead a team and have real authority: this is not a support function role.
• Join a brand that is redefining grocery retail for small-town India, with the scale to match the ambition.