HR Global Services Advisor

HP; Chennai; On-site; INR 400,000 - 700,000; Full time

Job summary

HP Global Services in Chennai seeks a HR Global Services Advisor to support onboarding, data management, and compliance while advising on service enhancements. You will oversee HR system transactions and collaborate with HR teams to deliver a cohesive employee experience.

Ideal candidates have a four-year degree in HR or business, up to 2 years of experience, and knowledge of HRIS, Power BI, and data analytics. Certifications like SHRM-CP or PHR/ SPHR are preferred.

Qualifications

• Four-year degree in HR/Business or related discipline.
• 0-2 years of work experience, preferably in customer service or HR.
• SHRM-CP or PHR/SPHR certifications preferred.

Responsibilities

• Assist and process HR activities such as pre-hire checks, onboarding, and data changes.
• Create and update knowledge base articles and manage HRIS queries.
• Manage employee records and support audits, surveys, and reporting.
• Advise on improving shared services operations and track inquiries.
• Collaborate with HR partners to ensure synchronized HR operations.

Skills

Agile Methodology

Auditing

Automation

Business Process

Data Analysis

Data Integrity

HRIS

People Analytics

Power BI

Process Improvement

Project Management

SQL (Programming Language)

Tableau (BI Software)

Workday (Software)

Workflow Management

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Education

Four-year Degree in HR/Business

SHRM-CP

PHR/ SPHR

Tools

Power BI

Tableau

SQL

Workday

HRIS

Dashboard

Job description

HR Global Services AdvisorDescription -Job Summary• This role is responsible for supporting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role oversees HR system transactions, optimizes team interactions, and collaborates for synchronized HR operations. The role supports various HR teams, maintains ethical standards, and contributes to process improvements and projects, ensuring a cohesive HR experience for employees.Responsibilities• Assists and processes HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc.• Creates and updates knowledge database articles and manages myHR-related queries.• Manages employee records (including electronic files and ensures information is accurate and up-to-date) and supports audits, government surveys, and reporting.• Initiates, reviews, and approves daily HR system transactions, ensuring compliance with policies and procedures.• Advises on improving HR shared service operations by tracking trends of incoming inquiries to identify and resolve issues, and support continuous improvement.• Monitors team interactions with service requestors (employees or management) and provides coaching to optimize efficiency and employee/manager experience.• Maintains organization's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.• Supports the leaders of shared services with process improvements and controls, implementing change, taking ownership of ongoing and other ad hoc projects.• Supports Payroll, Legal, Benefits, and Country HR teams in sourcing information and producing employee documents.• Maintains close collaboration with related HR partners/generalists to ensure employees are experiencing a synchronized HR organization.Education & Experience Recommended• Four-year Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.• Typically has 0-2 years of work experience, preferably in customer service, or a related field.Preferred Certifications• Society for Human Resource Management-Certified Professional (SHRM-CP)• Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)Knowledge & Skills• Agile Methodology• Auditing• Automation• Business Process• Business Requirements• Computer Science• Dashboard• Data Analysis• Data Integrity• Finance• Human Capital• Human Resources Information System (HRIS)• People Analytics• Power BI• Process Improvement• Project Management• SQL (Programming Language)• Tableau (Business Intelligence Software)• Workday (Software)• Workflow ManagementCross-Org Skills• Effective Communication• Results Orientation• Learning Agility• Digital Fluency• Customer CentricityImpact & Scope• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.Complexity• Learns to apply basic theories and concepts to work tasks.Disclaimer• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Job -Human ResourcesSchedule -Full timeShift -No shift premium (India)Travel -Relocation -Equal Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"