HR Executive

Titan Company; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Titan Company in Bengaluru seeks an HR Shared Services professional to handle day-to-day admin and transactional support, from data management to crafting Offer & Contract letters.

You will collaborate with HR teams to resolve policy queries, maintain employee records in HR systems, and contribute to end-to-end employee experiences while meeting SLA.

Responsibilities

• Processing transactions on a daily basis
• Ensuring accuracy and timely completion of work
• Managing employee data and updating changes as required in HR systems
• Updating new joiners records and terminations in HR system
• Creation of Offer & Contract letters as required for employee and business lines
• Generating reference letters for employees and third-party vendors
• Case Management & Call support to employees to address HR Policy/process related queries
• Should be an expert/SME in Hire to Retire processes and take ownership of the responsibilities assigned
• Executes data transactions or system transaction where these cannot be performed by self-services or automation
• Prioritizes cases and conduct continuous follow ups/check-ins to ensure closure within stated SLA.
• Professional & customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information
• Gain cross disciplinary HR knowledge to deliver end to end ownership of employee experiences.
• Self-sufficient in managing the task assigned or initiatives and being accountable
• Contributing and collaborating in the projects assigned and ensuring timely reporting
• Collaborate with stakeholders (Eg: PBPs, COE, business & employees etc) and internal teams (Eg: Learning, Talent, Payroll, Rewards & Benefits) to identify the best solutions for employee queries
• Raise continuous improvement opportunities

Job description

Role Description:

You will work in a shared services environment and will be responsible for day-to-day administrative and transactional support tasks and activities. To perform the job successfully, the individual should have a passion to grow within business and ability to establish & maintain effective working relationships with various stakeholders across Titan.

Summary of Responsibilities:

• * Processing transactions on a daily basis
• * Ensuring accuracy and timely completion of work
• * Managing employee data and updating changes as required in HR systems
• *Updating new joiners records and terminations in HR system
• *Creation of Offer & Contract letters as required for employee and business lines
• * Generating reference letters for employees and third-party vendors
• *Case Management & Call support to employees to address HR Policy/process related queries
• * Should be an expert/SME in Hire to Retire processes and take ownership of the responsibilities assigned
• *Executes data transactions or system transaction where these cannot be performed by self-services or automation
• *Prioritizes cases and conduct continuous follow ups/check-ins to ensure closure within stated SLA.
• *Professional & customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information
• *Gain cross disciplinary HR knowledge to deliver end to end ownership of employee experiences.
• *Self-sufficient in managing the task assigned or initiatives and being accountable
• *Contributing and collaborating in the projects assigned and ensuring timely reporting
• *Collaborate with stakeholders (Eg: PBPs, COE, business & employees etc) and internal teams (Eg: Learning, Talent, Payroll, Rewards & Benefits) to identify the best solutions for employee queries
• *Raise continuous improvement opportunities

Internship or full time experience from the below is an advantage:

HRSS, HR Shared Services, People Services, People Operations, HR Transformation, Hire to Retire, Global HR, Customer Service, Data Management

HRIS System Knowledge: Workday, SAP Successfactors, ServiceNow, Salesforce, Oracle & PeopleSoft