Housekeeping - Manager

Gem-Hospital-; Chennai; On-site; INR 600,000 - 800,000; Full time

Job summary

Gem-Hospital in Chennai, India seeks a proactive Housekeeping Manager to supervise daily operations across wards, ICUs, OTs, and ancillary areas. You will ensure cleaning, disinfection, and maintenance with strict adherence to infection control protocols.

You will lead staff recruitment, training, and scheduling, monitor inventory and equipment, and coordinate with NABH quality processes. This role requires supervisory skills and commitment to hospital safety standards.

Responsibilities

• Supervise daily housekeeping activities across wards, ICUs, OTs, OPD and other hospital areas.
• Ensure cleaning, disinfection, and maintenance of patient-care and non-patient-care zones.
• Prepare and implement housekeeping schedules, duty rosters, and cleaning checklists.
• Conduct routine inspections and ensure timely completion of cleaning tasks.
• Maintain washrooms, waiting areas, and common areas.
• Ensure compliance with infection prevention and control protocols in hospital settings.
• Monitor cleaning in ICUs, OTs and isolation rooms; ensure proper chemical handling and PPE use.
• Coordinate with infection control and quality teams during audits and inspections.
• Segregate, collect, transport, and dispose biomedical waste per policy; monitor colour-coded bins.
• Ensure safe handling of sharps-related waste and coordination with authorized waste collectors.
• Recruit, train, deploy, and supervise housekeeping staff; manage attendance and shifts.
• Provide training on cleaning procedures, infection control, waste management and safety.
• Monitor staff performance and adherence to hospital policies; give feedback.
• Monitor stock of cleaning materials and equipment; raise purchase requests; maintain minimum stock.
• Ensure proper use and maintenance of equipment; control wastage and costs.
• Maintain NABH documentation, cleaning checklists, logs, and inspection reports; participate in internal audits and CAPA.
• Coordinate with Quality, Nursing, Infection Control and Operations teams during quality activities.
• Address complaints and incidents; ensure prompt cleaning and safe spill response.
• Report unsafe conditions and maintenance issues; track complaint closures.

Job description

2. Key Roles and Responsibilities

A. Housekeeping Operations

• Supervise daily housekeeping activities across all hospital areas, including wards, ICUs, OTs, OPD, emergency, laboratories, corridors, and administrative areas.
• Ensure proper cleaning, disinfection, and maintenance of patient-care and non-patient-care areas.
• Prepare and implement housekeeping schedules, duty rosters, and cleaning checklists.
• Conduct routine inspections and ensure timely completion of cleaning activities.
• Ensure proper maintenance of washrooms, waiting areas, and common areas.

B. Infection Control and Safety

• Ensure compliance with hospital infection prevention and control protocols.
• Monitor cleaning and disinfection practices in critical areas such as ICUs, OTs, and isolation rooms.
• Ensure correct dilution, labelling, storage, and usage of cleaning chemicals.
• Ensure availability and proper use of personal protective equipment (PPE).
• Coordinate with the Infection Control Nurse and Quality Department during audits and inspections.

C. Biomedical and General Waste Management

• Ensure proper segregation, collection, transportation, and disposal of biomedical waste as per applicable rules and hospital policy.
• Monitor colour-coded waste bins and ensure correct waste segregation at the point of generation.
• Ensure safe handling of sharps-related waste and prevent improper mixing of waste categories.
• Coordinate with authorised waste collection agencies and maintain required records.

D. Staff Management

• Recruit, train, deploy, and supervise housekeeping staff.
• Prepare duty rosters and manage attendance, leave, and shift allocation.
• Conduct staff training on cleaning procedures, infection control, waste management, and workplace safety.
• Monitor staff performance, discipline, grooming, and adherence to hospital policies.
• Identify training needs and provide regular feedback to team members.

E. Inventory and Equipment Management

• Monitor the stock of cleaning materials, disinfectants, consumables, and housekeeping equipment.
• Raise purchase requests and maintain minimum stock levels.
• Ensure proper use, cleaning, and maintenance of housekeeping equipment.
• Control material wastage and maintain cost-effective operations.

F. NABH and Quality Compliance

• Ensure housekeeping documentation is maintained as per applicable NABH requirements and hospital policies.
• Maintain cleaning checklists, deep-cleaning records, chemical dilution logs, training records, and inspection reports.
• Participate in internal audits, NABH assessments, and quality improvement activities.
• Identify non-compliance and implement corrective and preventive actions (CAPA).
• Coordinate with Quality, Nursing, Infection Control, and Operations teams.

G. Complaint and Incident Management

• Address housekeeping-related complaints from patients, attendants, doctors, and hospital departments.
• Ensure prompt cleaning of spills and immediate response to emergency cleaning requests.
• Report incidents, unsafe conditions, and maintenance issues to the concerned department.
• Monitor complaint closure and take corrective action to prevent recurrence.

Interested candidate contact us 8754464010