Housekeeping Executive

The Leela Gandhinagar; Gandhinagar; On-site; INR 350,000 - 550,000; Full time

Job summary

The Leela Gandhinagar in Gandhinagar, Gujarat, seeks a Housekeeping Supervisor to oversee guest rooms, public areas, and back-of-house cleanliness to meet luxury hotel standards.

You will supervise a team, conduct room inspections, coordinate with Front Office for arrivals and departures, and ensure guest satisfaction through proactive service and attention to detail.

Qualifications

• Diploma or Degree in Hotel Management / Hospitality Management.
• 2–4 years of housekeeping experience in hotels.
• Previous supervisory experience preferred.

Responsibilities

• Supervise daily housekeeping activities for guest rooms, corridors, public areas, and service areas.
• Assign work schedules and room allocations to attendants.
• Conduct regular inspections to ensure luxury standards.
• Coordinate room readiness with Front Office for arrivals and departures.
• Monitor productivity and shift performance.
• Provide on-the-job coaching and feedback.
• Support training and development initiatives.
• Maintain supplies, amenities, and cleaning chemicals.
• Report shortages and coordinate with engineering for repairs.
• Ensure compliance with hygiene and safety standards.
• Maintain linen inventory and coordinate laundry requirements.
• Monitor staff grooming, attendance, and discipline.

Skills

Leadership

Communication

Team supervision

Flexible shifts

Attention to detail

Education

Diploma or Degree in Hotel Management / Hospitality Management

Job description

The Housekeeping Supervisor is responsible for supervising and coordinating daily housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet luxury hotel cleanliness, hygiene, and presentation standards. The role involves team supervision, room inspections, guest service support, and maintaining operational efficiency.

Key Responsibilities

Housekeeping Operations

• Supervise daily cleaning activities of guest rooms, corridors, public areas, and service areas.
• Assign work schedules and room allocations to housekeeping attendants.
• Conduct regular inspections to ensure rooms meet luxury hospitality standards.
• Coordinate room readiness with Front Office for arrivals and departures.
• Monitor housekeeping productivity and shift performance.

Quality Control & Guest Service

• Ensure high standards of cleanliness, hygiene, and room presentation.
• Handle guest requests and housekeeping-related complaints promptly.
• Conduct quality audits of rooms and public areas.
• Ensure VIP rooms and special requests are prepared according to guest preferences.
• Maintain guest satisfaction through attention to detail and service excellence.
• Supervise, train, and motivate housekeeping associates.
• Conduct daily briefings and communicate operational priorities.
• Monitor staff grooming, attendance, and discipline.
• Provide on-the-job coaching and performance feedback.
• Support departmental training and development initiatives.
• Monitor housekeeping supplies, guest amenities, and cleaning chemicals.
• Ensure proper usage and storage of cleaning equipment.
• Maintain linen inventory and coordinate laundry requirements.
• Report shortages, damages, and replacement requirements.
• Assist in stock control and cost management.

Safety & Compliance

• Ensure compliance with hotel hygiene, health, and safety standards.
• Follow SOPs for lost and found procedures.
• Report maintenance issues and coordinate repairs with Engineering.
• Ensure safe handling of chemicals and cleaning equipment.
• Maintain departmental records and inspection reports.

Qualifications

• Diploma or Degree in Hotel Management / Hospitality Management.
• Minimum 2–4 years of housekeeping experience in hotels.
• At least 1 year of supervisory experience preferred.
• Knowledge of housekeeping procedures, cleaning standards, and inventory control.
• Good communication and leadership skills.
• Ability to work flexible shifts and weekends.