Housekeeping Executive

Modi Mundipharma; Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Modi Mundipharma's Executive Housekeeper leads the housekeeping, laundry, and related operations to ensure peak cleanliness and presentation across the property. You will oversee staff, set standards, and coordinate with Front Office and Engineering to sustain guest satisfaction and safety.

The role requires 3–5 years in housekeeping with supervisory experience, plus a degree in Hospitality or related field.

Qualifications

• 3–5 years of progressive housekeeping operations experience.
• At least 2 years in a supervisory or managerial capacity.
• Strong leadership and team-building abilities.
• Basic understanding of P&L and cost control.

Responsibilities

• Staff management: recruit, hire, onboard, and train housekeeping personnel.
• Scheduling: design rosters and shift allocations while complying with labor laws.
• Performance reviews: conduct appraisals and mentor staff.
• Quality Inspections: inspect VIP suites, guest rooms, and public areas for brand standards.
• SOPs: establish and train on sanitation, safety, and aesthetics guidelines.
• Inter-department coordination: work with Front Office and Engineering for maintenance.
• Budget management: prepare and monitor the departmental budget and costs.
• Stock & procurement: manage linens, uniforms, and cleaning supplies.
• Vendor relations: source and audit contracts for laundry, pest control, and guest amenities.
• Health & safety: enforce safety protocols and sanitization audits.
• Specialist oversight: supervise outsourced services for pest control and horticulture.

Skills

Leadership

Attention to detail

Financial acumen

Problem solving

Education

Associate's/Bachelors in Hospitality/Facilities Management

Job description

An Executive Housekeeper (or Housekeeping Executive) is a senior management role responsible for overseeing the cleanliness, aesthetic upkeep, and daily operations of an entire establishment. Most commonly found in hospitality environments like hotels and resorts, this role can also span large healthcare facilities, corporate offices, or ultra-high-net-worth estates. Unlike hands-on room attendants or supervisors, the executive focuses on strategic planning, budgeting, team leadership, and quality control. Below is a comprehensive, production-ready job description framework.

Job Summary

The Executive Housekeeper directs and coordinates all operational activities within the Housekeeping, Laundry, and Gardening departments. The primary mission is to ensure the highest standards of cleanliness, safety, and presentation while managing corporate budgets and driving maximum guest satisfaction.

Key Responsibilities Departmental Leadership & HR

• Staff Management: Recruit, hire, onboard, and train all housekeeping employees, supervisors, and floor managers.
• Scheduling: Design and oversee staff rosters and shift allocations while remaining compliant with labor legislation and operational forecasts.
• Performance Reviews: Conduct performance appraisals, mentor staff, and handle disciplinary issues.

Daily Operations & Quality Control

• Quality Inspections: Personally inspect VIP suites, guest rooms, public areas, and back-of-house zones to verify adherence to brand criteria.
• Standard Operating Procedures (SOPs): Establish, document, and train staff on uniform sanitation, safety, and aesthetic guidelines.
• Inter-departmental Coordination: Collaborate closely with the Front Office for room status updates and Engineering for preventive maintenance and repairs.

Financial & Inventory Control

• Budget Management: Prepare and manage the annual departmental budget, tracking labor costs, wages, and operational expenses.
• Stock & Procurement: Oversee inventory levels and establish par stocks for linens, uniforms, cleaning chemicals, and guest amenities.
• Vendor Relations: Source, negotiate, and audit contracts with suppliers for laundry services, pest control, and guest supplies.

Compliance & Asset Management

• Health & Safety: Enforce safety regulations, chemical handling protocols (like OSHA or local equivalents), and sanitization audits.
• Specialist Oversight: Direct outsourced services or interior teams handling pest eradication, window washing, and horticultural/landscaping upkeep.

Skills & Qualifications Education & Experience

• Degree: Associate's or Bachelors degree in Hospitality Management, Facilities Management, or a related business field is highly preferred.
• Experience: Minimum of 3 to 5 years of progressive experience in housekeeping operations, including at least 2 years in a dedicated supervisory or managerial capacity.

Required Skills

• Leadership: Exceptional capabilities in team building, coaching, and motivating a diverse, fast-paced workforce.
• Attention to Detail: An elite standard of visual precision to notice structural wear, dust, or misalignment during inspections.
• Financial Acumen: Basic understanding of profit and loss (P&L) statements, cost control methods, and excel-based resource planning.
• Problem Solving: Ability to remain calm and resolve guest complaints or emergency facility issues swiftly.