Housekeeping Executive

IBIS; Chennai District; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

IBIS in Chennai, India, seeks a highly organized Housekeeping Executive to oversee all housekeeping operations, ensuring the highest cleanliness standards and guest satisfaction. You will lead the team, manage inventories, cost controls, and collaborate with other departments for seamless service.

The role requires 3–5 years in housekeeping management, a hospitality degree, strong leadership and communication skills, and a focus on health, safety and environmental practices.

Qualifications

• Bachelor's degree in Hospitality Management preferred.
• 3–5 years of housekeeping management experience.
• Proven leadership and team management skills.
• Knowledge of cleaning products, equipment and best practices.
• Proficiency in hospitality management software and MS Office.
• Excellent communication and interpersonal skills.
• Strong health, safety and hygiene knowledge.
• Experience in budgeting and cost control.
• Willingness to work weekends/holidays; Tamil a plus.

Responsabilités

• Lead and manage the housekeeping team with training, scheduling and evaluations.
• Develop and implement housekeeping procedures and QC measures.
• Manage inventory of cleaning supplies and equipment.
• Create and oversee departmental budgets for cost control.
• Conduct regular inspections of guest rooms and areas.
• Collaborate with other departments to ensure guest satisfaction.
• Address guest complaints promptly and professionally.
• Ensure compliance with health, safety and hygiene standards.
• Implement environmentally friendly housekeeping practices.
• Stay updated on industry trends and innovations.

Connaissances

Leadership

Communication

Team management

Problem solving

Budgeting

Formation

Bachelor's degree in Hospitality Management

Certification in Housekeeping Management

Outils

Hospitality software

MS Office

Description du poste

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a highly organized and efficient Housekeeping Executive to join our team in Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.

• Lead and manage the housekeeping team, including training, scheduling, and performance evaluations
• Develop and implement housekeeping procedures and quality control measures
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
• Create and oversee departmental budgets, focusing on cost control and efficiency
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces
• Collaborate with other departments to ensure seamless guest experiences
• Address and resolve guest complaints and concerns promptly and professionally
• Ensure compliance with health, safety, and hygiene standards
• Implement environmentally friendly practices in housekeeping operations
• Stay updated on industry trends and innovations in housekeeping techniques and equipment

Qualifications

• Bachelor's degree in Hospitality Management or related field (preferred)
• Certification in Housekeeping Management (preferred)
• Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar setting
• Proven leadership skills with the ability to motivate and manage a diverse team
• Strong knowledge of cleaning products, equipment, and best practices in the hospitality industry
• Proficiency in hospitality management software and MS Office suite
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• In-depth understanding of health, safety, and hygiene regulations
• Experience in budget management and cost control
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to perform occasional housekeeping tasks when necessary
• Familiarity with local hospitality standards and regulations in Chennai, India
• Ability to communicate effectively in English; knowledge of Tamil is a plus